Reviews (30,474)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 8, 2024

Rafael me ajudou em minha duvida. Foi rápido e eficiente. Suporte ótimo 24hrs por dia

Ocularize
Brazil
Over 1 year using the app
DSers replied July 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Great service! Jully did an amazing job for me, they respond right away and are very attentive and helpfull on every issues we may have, thank you so much!

Moisturizee
Cameroon
7 months using the app
DSers replied April 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 12, 2024

Thanks olivia!

HESS Goods
Australia
About 2 months using the app
DSers replied July 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 12, 2024

I sent a message and got an immediate response from Sandy, I did not even have time to click away from my tab because I thought it would take some time before I got a response. Anyways, I had a pressing concern about how payments were processed as this is my first experience with dropshipping and all the logistics overwhelmed me but Sandy answered all my questions in detail. Incredible response team and got great help. Customer service is top notch.

ZephCoffee
United States
About 1 month using the app
DSers replied April 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 6, 2024

I'm writing to wholeheartedly recommend VIA, the virtual assistant who assisted me with DSERS. VIA's performance exceeded expectations in every way, making them an invaluable asset.

Proficiency and Accuracy: VIA consistently demonstrated a deep understanding of DSERS, expertly handling tasks and answering questions with exceptional accuracy. Their knowledge base proved comprehensive, and they were adept at applying it to my specific needs within DSERS.

Efficiency and Speed: VIA's responsiveness was remarkable. They consistently delivered results promptly, minimizing wait times and maximizing productivity. This efficiency was particularly helpful in the fast-paced environment of DSERS.

Communication and Clarity: VIA's communication style was clear, concise, and professional. They ensured I fully understood all information conveyed, and their explanations were easy to follow. Additionally, VIA actively listened to my questions and requests, ensuring their responses were directly relevant and addressed my needs precisely.

Problem-Solving and Initiative: VIA wasn't merely a task-completor; they excelled at problem-solving. When encountering an obstacle within DSERS, VIA would proactively suggest solutions and workarounds, saving valuable time and ensuring a smooth workflow.

Positive and Supportive Demeanor: VIA's positive and supportive demeanor made interacting with them a pleasure. Their helpful and encouraging attitude fostered a productive and collaborative work environment.

In Conclusion:

VIA's exceptional proficiency, efficiency, communication skills, problem-solving abilities, and positive attitude make them an outstanding virtual assistant. Their invaluable assistance within DSERS significantly enhanced my productivity and ensured a smooth and successful experience. I highly recommend VIA to anyone seeking a top-notch virtual assistant.

Trendiverse.co.uk
United Kingdom
About 1 month using the app
DSers replied May 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Thanks to Blanca, she helped me with an issue with my account. She was reactive and efficient !

Mon Amie Peluche
France
About 1 year using the app
DSers replied May 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 12, 2024

Great and informed support

Tintz
Poland
About 2 months using the app
DSers replied July 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 11, 2024

perfect Maria

Bolichoonline
Brazil
20 days using the app
DSers replied July 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 29, 2024

Awesome Customer Support! I gave Holly from the Dsers team a difficult problem I needed solved & she found a solution in no time with excellence along the way. I gotta give credit where credit is due, Thank you Holly

Glam Drive™
Australia
8 months using the app
DSers replied March 31, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 14, 2024

Chrissy, was a great help! I was completely lost in how to pay for and ship my order. I am new to Shopify and this was my First sale. Chrissy helped guide me in everything and made sure my order was shipped out! She also went step my step and showed my how to place my order. Great customer service!

YourUniqueCollections
United States
10 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team