Reviews (29,979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

May 10, 2024

Villanelle was a huge help! Great customer service

Shop Dashing
United States
5 months using the app
DSers replied May 12, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 17, 2024

I had an issue with an order and after contacting customer service I spoke with Sally, who was extremely professional, patient, and helped me solved my issue step by step. I am so appreciative of the service provided.

Thanks Sally
Keep up the good work.

Cherish chic
United States
4 months using the app
DSers replied March 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 30, 2024

Awesome platform. I worked with Vivian and she helped me a lot!!!

PUMPBOLIC
Greece
4 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 31, 2024

I got assistance from Wendy and I'm very satisfied with the fast service. Very thorough and fast replies. Appreciate the high quality customer service!

Remedy Attraction
Canada
About 2 years using the app
DSers replied April 2, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 15, 2024

I had some problems with my order. However, Lucy was able to help me so well, everything worked immediately. Insanely good support. Always happy to return! Absolute 10 out of 10!

Retaio
Germany
5 months using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 30, 2024

Im literally a "newbie" to dropshipping, and I was running into some issues with my first order being processed and shipped. I contacted customer service via messaging and Alice greeted me in a timely manner and stayed patient and helped me through quite a lot of questions. Would never have been able to get this going if it wasn't for her help. Thank you again.

Good Livin’!
United States
About 1 month using the app
DSers replied March 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2023

I received incredible customer service from Krystal. She was prompt, very polite and professional. She was able to assist me with a complex issue of accounts so that I was back on my feet in no time. No matter how many questions I asked, she was able to assist right away and resolved all my issues. I cannot recommend or thank her enough for all the help!!!. Truly amazing!

TecMerchant
Australia
12 months using the app
DSers replied November 19, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 20, 2024

I really need to give a big shoutout to OLIVIA for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it.

PEAR FINE JEWELRYS
Brazil
3 months using the app
DSers replied April 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2023

I recommend this app because my agent Jully was there to help me when I didn't know what I was doing I finally understood and it's all thanks to them they did a great job.

Blessing Joyce
United States
Over 1 year using the app
DSers replied November 20, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 17, 2024

Irene, helped me clarify a problem with mapping fast and easy!

Orderly
Bulgaria
3 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team