Reviews (29,851)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

July 27, 2024

Merci pour votre aide Blanca, vous êtes une personne agréable

Ets Haidara
Mali
4 months using the app
DSers replied July 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Bianca went above and beyond to help me with syncing my orders. The customer service I received is TOP TIER! I will continue using DSers and highly recommend others. Thank you again Bianca.

Love Marie Timepieces
United States
About 2 months using the app
DSers replied April 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Service très rapide un grand merci a Lily pour son renseignement.

Mon univers bébé
France
About 2 months using the app
DSers replied July 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Good communication and understandable all thanks to selena

Swiftselects
Denmark
6 months using the app
DSers replied May 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2024

Atendimento muito rapido e agil.

Ofertas Store
Brazil
About 1 hour using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 7, 2024

I contacted customer support for help. Mrs. Rita assisted me step by step to solve the issue I was having. I have nothing but words of praise for her patience and the assistance she provided me. I can only say one big THANK YOU, RITA.

EvolvedO
Germany
6 months using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Colleen was a fantastic help in fixing my problem with importing, she was patient and professional. the problem was fixed in no-time!

Relieva
Netherlands
4 months using the app
DSers replied May 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 5, 2023

What I like about this app is the Free unlimited plan that helps you to build up your store do ads and make sales and then upgrade to other paid plans for better services, end to end it's a complete tool and has very fast and good customer support for any question .

Mayani Moda
Australia
4 months using the app
DSers replied December 7, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 2, 2024

Today I had the opportunity to have Ms. Wendy for my DSers customer service “Live Chat." representative. She went above and beyond to help me navigate through my shipping crisis. Wendy's excellent customer service absolutely made my day. I felt like she held my hand every step of the way. She did a great job trouble shooting the issue, answered all my questions, and included screen shots for clarity. The best part is she stayed with me until the issue was resolved and my customer’s order was fulfilled successfully. Ms. Wendy exceeded my expectations, resolved my issue and definitely made my experience with her and DSers the BEST part of my day. I recommend DSers 100% for your online Aliexpress service.

We Want Great Deals
United States
3 months using the app
DSers replied March 13, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 4, 2024

Atendente Ivan da equipe de suporte do DSers foi muito atencioso e respondeu com claresa todas as minhas dúvidas. Parabens!

Barazull
Brazil
3 months using the app
DSers replied June 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team