Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 24, 2023

Excellent service from Wendy, she guided me perfectly with my problem.

Empório.G!_Oficial
Brazil
3 months using the app
DSers replied October 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 16, 2024

isak ma beaucoup aider rapidement et éfficassement

My Book Nook
France
2 months using the app
DSers replied January 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 1, 2024

Jully de service à la clientèle a été très efficace et a répondu rapidement a mes questions. Partage d' imprime écran a facilité la compréhension.
bon service , merci

Ma boutique
Canada
About 14 hours using the app
DSers replied February 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 24, 2023

Le problème a été regler en quelque minute grace à Lucy ! merci beaucoup vous etes au top

Lotepi
France
4 months using the app
DSers replied November 26, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 10, 2023

just wanted to say Serein thank you for your time and effort helping me out super helpful :)

Haoheal
United Kingdom
About 1 year using the app
DSers replied September 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 12, 2023

Easy to navigate. I contacted Wendy from Support and she was super fast and helpful. She fixed my issue immediately and answered all my questions.

Laniula
United States
About 1 month using the app
DSers replied October 15, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 30, 2023

Gostei muito do atendimento da Sylvia, meus parabéns!!!

Votre Magazin
Brazil
Over 1 year using the app
DSers replied November 1, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2023

Amazing support team, even when you are in free plan they are ready to help in a minutes of time they are there to help.

Very very impressive and recommended.

BOGA365.COM
India
12 days using the app
DSers replied October 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2023

Lucas helped me quickly and resolved my problem, the support was efficient and also explained to me how it works so I can do it myself next time. Thanks a lot

Joaillerie Finesse
France
5 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2023

Cynthia is the best!!! She was super helpful.

Sparq
Czechia
4 months using the app
DSers replied November 6, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team