Reviews (30,292)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 4, 2024

Sally helped me solve my issue with product mapping. She tried different methods, provided help for me with pictures. She was very friendly, kind and professional. Thank you

Floamei
Lithuania
5 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 20, 2024

I really need to give a big shoutout to OLIVIA for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it.

PEAR FINE JEWELRYS
Brazil
3 months using the app
DSers replied April 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Support always here to help and pretty flexible app! Template is available to customize

PakDropHub
Pakistan
About 2 months using the app
DSers replied April 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

I needed help with processing an order and Bianca immediately recognize the problem and assisted me in fixing the situation. . She was so patients with me during the process. It was also a quick fix.

Exquisite Ebony Wigs
United States
11 months using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Myra did a great job of guiding me through some confusion i had. Super happy with this platform and service

One 4 The World
Australia
10 months using the app
DSers replied March 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 2, 2024

I was having an issue seeing my orders in AliExpress and did not realize that my orders were under a different account and from DSers did some research and identified that there might be an issue with the account I'm logged in with, and sure enough an account that I thought was deactivated contained the orders I was looking for. Thanks Jenny

Shop Harmony Hub
United States
2 months using the app
DSers replied April 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited June 1, 2024

Isla was supper good
And the next time Sandy helped me and quick as always

Go off Grid
Sweden
About 1 month using the app
DSers replied May 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 28, 2024

Excelente atendimento do pessoal do Suporte. Para quem é iniciante como eu, fiquei muito contente. Recomendo.

Loja Vitrine das Oportunidades
Brazil
2 months using the app
DSers replied May 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 10, 2024

Anytime I had any issues they were always there to help solve them with me, it's such a great app for being completely free thank you very much to Via!

Myshape™
Canada
5 months using the app
DSers replied March 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 15, 2024

Lily from DSers provided outstanding support in resolving an unfulfilled order issue. Her professionalism, proactive approach, and clear communication made the process seamless. A Great experience!

GIORGIO MARTINO
United States
Over 1 year using the app
DSers replied March 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team