Reviews (30,295)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 16, 2024

Thanks to Adele from the DSers support team.
She responded quickly and efficiently to my problem of the day.
Being a good man, I'm writing these few words to thank her.

Za-Paro
France
4 months using the app
DSers replied April 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2024

Chrissy was very wonderful and helped me integrate my products from dsers to aliexpress and made my order flow very seemless highly recommend

HarmonyDetails
United States
17 days using the app
DSers replied May 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Hey guys, had a great experience with Olivia stayed up with me half the night working out this Shipping dilemma I had. she was very knowledgeable and kind, courteous, and patient with me throughout the whole process. This is really been a top-notch service. I recommend it to anyone. Thanks.

Bullies Unleashed
United States
9 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 1, 2024

Great app, it's a lifesaver. I thought that I deleted something important, so I sent an email to support and got a very quick response with a solution to my problem. I wanted to send a special shout-out to Alice she was so helpful and I was able to resolve the issue easily. Thank you.

Royalty Made It Co
United States
About 1 month using the app
DSers replied April 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2024

mr. Rfimp was very kind

D'Las Shop
Brazil
2 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 2, 2024

Always there to answer my questions. Each rep ready to assist you with a quick and helpful resolution!

Thank you Jenny hope to get you again!

Nellie's Way Beauty, Inc.
United States
About 1 year using the app
DSers replied February 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 24, 2024

i actually had an issue with my first order, the customer service is super helpful and friendly. The experience was amazing

Buzzin' Hype
Canada
8 months using the app
DSers replied February 26, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2024

Gostei muito do atendimento do Rfimp.

Hi Tech
Brazil
About 2 months using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2024

The app helps you to handle most everything and the dropshipping service has never been this smooth. I'd recommend it to anyone who wants to try out dropshipping sales, it is just great!

n-keys
France
3 months using the app
DSers replied March 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 22, 2023

I screwed up badly mixing up accounts and orders and couldn't get the site to work correctly, got onto the help chat and spoke with "Marshall" who knew what the issue was and sorted the whole thing out easily, great service Marshall, and a great app once my mistakes were sorted out.
thanks again Marshall.

Wamach
Australia
10 months using the app
DSers replied November 26, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team