Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

October 22, 2023

Support is great - they answer right away and help every time I need! Una from support really helped me today

ShopAuritta
Israel
About 2 months using the app
DSers replied October 23, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 24, 2024

Muy buena atención al cliente, ha resuelto todas mis dudas de una manera rapida y eficaz. Gracias Adele!

Pequeños Latidos
Spain
5 months using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2023

I would recommend this app to others thanks to Olivia! Because I was needing help for my store and Olivia my helper was super fast and responsive right away everything took less than 5 minutes. I thought I was gonna wait till tomorrow but it got fixed right away thanks to Olivia.

berseko
United States
11 months using the app
DSers replied May 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 2, 2023

I was helped by Via when I came across a problem and she was quick to respond to my message, fixed the problem I was having within 5 minutes, and then sent me some training content to make sure I didn't run into the same problem next time. From problem to problem solved really quickly, which was great. Thanks Via.

Grand Essentials
United Kingdom
3 months using the app
DSers replied July 3, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 13, 2023

I have experienced excellent service from DSers, and I want to highlight Irene for her kindness, patience, and exceptional competence. Thank you.

Imagine Fun Toys
Switzerland
3 months using the app
DSers replied November 14, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 4, 2023

Thanks so much for Lucy , amazing service

Pet Pamper Store
United Kingdom
About 2 months using the app
DSers replied December 5, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Isla is the top!

TecnoIsland
Italy
4 days using the app
DSers replied April 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2023

Sylvia is a very enthusiastic person at work. Thank you for advising me . thankyou!

NASAKIS
United Kingdom
3 months using the app
DSers replied November 26, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2023

DSers responded real fast to my inquiry. My question was answered in a direct way. Each time I did not understand what was being referred to. They explained in very clear directions. Thank you!

Nurse Balance
United States
3 months using the app
DSers replied October 4, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 30, 2023

I was helped this morning by Via. She came on right away and answered my question quickly. She sent screen shots so it was easy to view what I needed to change. Via was very friendly and sweet. After order #2 today, thanks for helping me on my drop shipping journey! Take care.

Plum Island Imports
Canada
7 months using the app
DSers replied July 31, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team