DSers‑AliExpress Dropshipping , 24,510 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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Amazing support, had a problem with my product and supplier and was stressing alot. My friend here helped me out with everything smoothly and fast!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Impressionado pela rapidez com que o meu problema foi resolvido. Parabéns para a Isla pela prestatividade.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
had some questions about fulfilling orders through dsers and Serein was absolutely amazing! 10/10 for the support and thank yall so much!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Had a slight issue with a few things in dsers I was unsure about, contacted dsers support and within 1 minute I received a reply from Eden and they were super helpful and I am completely satisfied with their service. Thank you
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers customer service answered my email very quickly, and Rin was able to answer my questions. I appreciate the good customer service.
Sometimes, the products that you import to your Shopify store may become unavailable (for example, if the seller stops selling it). This is definitely something to keep in mind when you are setting up your own store. Luckily, DSers provides tools that help you easily find a new supplier for the same product.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Well i was helped by lucas today, honestly it was like getting a heavy load of me cause i have be struggling with this particular problem for days now. i'm glad for what he did for me and most of all he was fast in response and patience. thanks very much and keep it up
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I would really rate this 5 stars Sherry were really just a very good at this was just helping my work that it just got much easier, before I got help from this I almost got panic attack because I just have been focusing on how I do it and now. Sherry walked me thru everything I needed, Thank you!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had the pleasure of interacting with Raphael from your customer service team recently, and I must say that the experience exceeded my expectations in every way possible. Raphael's exceptional service left a lasting impression on me, and I felt compelled to share my positive feedback.
From the moment I reached out for assistance, Raphael demonstrated a level of professionalism and dedication that is truly commendable. He not only addressed my concerns promptly but also went the extra mile to ensure that I had a seamless and satisfying resolution to my issue.
What stood out most about Raphael was his remarkable patience and attentiveness. He took the time to listen carefully to my questions, providing clear and concise explanations, making me feel valued as a customer. His knowledge about the products and services was impressive, and he was able to offer helpful insights that I hadn't considered before.
Moreover, Raphael's friendly demeanor and genuine willingness to assist created a welcoming and comfortable atmosphere during our interaction. He made me feel like a valued customer, and his positive attitude truly brightened my day.
In a world where exceptional customer service can sometimes be hard to come by, Raphael's performance is a shining example of how a customer service representative should operate. He exceeded my expectations, and I left the interaction feeling not only satisfied but genuinely appreciative of the outstanding service he provided.
Raphael is a true asset to your team, and I hope his dedication and commitment to excellence are recognized and rewarded appropriately. I want to express my gratitude for his assistance and commend him for setting a high standard in customer service. My experience with Raphael has reinforced my trust in your company, and I look forward to continuing my business relationship with such an exceptional team member at your helm.
Thank you once again, Raphael, for your exceptional service and for going above and beyond to ensure my satisfaction. You've made a lasting impression, and I'm grateful for the outstanding assistance you provided.
Sincerely,
Feliz Living Style
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had some minor issues with a few orders on DSers, but the customer service provided by "Ann "was outstanding. Ann went above and beyond to help me resolve the issues quickly and efficiently. She was patient, understanding, and responsive to my needs, which made the process much less stressful.
Overall, I found DSers to be a user-friendly platform with a great selection of products. The integration with my Shopify store was seamless and allowed me to easily manage my orders. The dashboard was easy to navigate, and the pricing was competitive.
I would highly recommend DSers to anyone looking to streamline their dropshipping business. The platform is reliable, the customer service is excellent, and the overall experience was very positive. I would give DSers a 5-star rating for their exceptional service and platform.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sylvia is the best !!!!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team