Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 12, 2024

I got amazing help from Selena at DSers. She answered quickly and clearly, knowing a lot about the platform. Selena was patient and made sure my problems were fixed fast. I really recommend DSers, especially with people like Selena there to help.

Aura Fare
United States
3 months using the app
DSers replied March 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 13, 2024

Highly Recommend this App and its Customer service Provider. Had an issue with Dsers Dropshipping through the Tiktok Sale channel. I contacted Dsers support person "Selena" and she guided me very well. Thank you for your help.

Ozmok
United States
7 months using the app
DSers replied March 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 10, 2023

Thank you especially to Alicia in customer service who help me to resolve a huge issue on my Dsers account with a very simple explanation.

young family accessories
United States
Over 1 year using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

OMG I was working the Sandy on a few different issues and she was AMAZING. some of the best support ive ever got! I love working with them! Kirsten

THE CLEAN CABINET
United States
5 days using the app
DSers replied May 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 18, 2024

Top support with Myra !

Sublime Pet
France
4 days using the app
DSers replied July 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 17, 2024

Holly support was top class, she stayed with me and explaining everything and if i had issues she would correct the issues and send screenshot, can not fault the support nor can i fault the app!

Sophistipetz
United Kingdom
DSers replied November 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 28, 2024

Service by Emma,
Emma did an amazing job I could not fault her at all, super quick answers and had the exact answers I needed, Emma fixed my issues perfectly thank you

PinnacleOne
Australia
9 months using the app
DSers replied March 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Very fast and helpful customer service. Thank you Olivia one more time

Aether & Aura
Switzerland
7 days using the app
DSers replied May 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Real fast service, and I got the help I was waiting for from Ali Express. Thank you to the work team.

Order it
United Kingdom
About 1 month using the app
DSers replied May 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 22, 2023

It's nice to use this app, very helpful for my business. The support service is always great. Wendy solved my problems very quickly and straight forward. Highly recommended.

Galastellar
Hong Kong SAR
Over 1 year using the app
DSers replied November 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team