Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 28, 2024

I am grateful that Blanca was the one assigned to assist me with my issue. She demonstrated exceptional kindness and patience in promptly resolving my concern. I appreciate her assistance. It was really nice to talk with her.

Modern Comfort
United States
8 months using the app
DSers replied April 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 20, 2024

I want to thank Cynthia for going above and beyond on her customer service! not only did she try and resolve some of my questions for DSers but she also tried and helped me with other platform integrations. This has to be one of not the best customer service I have experienced in a long time! You guys have won a lifetime member with me!

ForeverFluff
United States
About 1 month using the app
DSers replied March 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2024

Très bonne application, un indispensable pour votre boutique Shopify, un gain de temps phénoménal, support client instantané, merci Sherry c'est impressionnant.

saint.
France
24 days using the app
DSers replied June 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 17, 2024

Chrissy was very wonderful and helped me integrate my products from dsers to aliexpress and made my order flow very seemless highly recommend

HarmonyDetails
United States
17 days using the app
DSers replied May 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 7, 2024

Sandy was the individual that helped me today. She saved me a lot of time trying to figure out why my mapping another supplier wasn't working. She prompted with step by step screenshots that made it easy for me to follow those steps. At the end the task I had trouble with was solved thanks to Sandy!

GIFT GURU
United States
3 months using the app
DSers replied March 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

The Best Customer Service ever. Big thanks for the patience especially for Isla )) she is very pretty and cute. Wish you all the bests!!! Thank you very much!!

Bunny Baby Store
United States
4 months using the app
DSers replied April 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 25, 2023

I had just received the most optimal form of support from Bruna! Not only was my support query resolved for me, I was given step by step clear instructions with screenshots so that I would be able to quickly resolve the issue next time. DSers makes operating my business much easier and reduces chances of errors.

autopump
United Kingdom
5 months using the app
DSers replied November 26, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 28, 2024

Excelente atendimento do pessoal do Suporte. Para quem é iniciante como eu, fiquei muito contente. Recomendo.

Loja Vitrine das Oportunidades
Brazil
2 months using the app
DSers replied May 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 25, 2023

I was stuck for hours when I ran into a remapping issue and couldn't properly fulfill an order. Luckily, Alicia came to the rescue! She gave me clear instructions and screenshots which allowed me to fix the problem. Her expertise and patience were both top-tier. (They need to give her a raise in salary!)

Delightful Depot
United States
About 1 year using the app
DSers replied November 27, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2024

Villanelle! Ótima

Mega Portal Shop
Brazil
About 1 month using the app
DSers replied August 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team