DSers‑AliExpress Dropshipping , 24,537 reviews

Alice, was very helpful in guiding me through using DSers. She provided detailed written and visuals so I would know what to do each and every step along the way to resolving my issue. A+

Nice and convenient app for dropshipping. What I like the most is the friendly customer service. Quick and to the point to solve any problem I have encountered. I'm very happy with this app overall :)

The app works great, really helps to fulfil the orders if you're doing dropshipping.
And in case you get any issues, the support is absolutely great. I got a small issue with the info update but it was resolved almost in no time by the support agent Sandy via Messanger. Definitely a recommendation from me!

Dsers has been completely bug since the September 12, 2023 update. My orders made before the update are no longer updated, and I have to find each order on Aliexpress one by one to update them. What's more, to place a purchase order, the Dsers service doesn't work at all. I've tried to contact support, but so far there's been no response... Everything was working so well before this damn update...

I had the pleasure of interacting with Raphael from your customer service team recently, and I must say that the experience exceeded my expectations in every way possible. Raphael's exceptional service left a lasting impression on me, and I felt compelled to share my positive feedback.

From the moment I reached out for assistance, Raphael demonstrated a level of professionalism and dedication that is truly commendable. He not only addressed my concerns promptly but also went the extra mile to ensure that I had a seamless and satisfying resolution to my issue.

What stood out most about Raphael was his remarkable patience and attentiveness. He took the time to listen carefully to my questions, providing clear and concise explanations, making me feel valued as a customer. His knowledge about the products and services was impressive, and he was able to offer helpful insights that I hadn't considered before.

Moreover, Raphael's friendly demeanor and genuine willingness to assist created a welcoming and comfortable atmosphere during our interaction. He made me feel like a valued customer, and his positive attitude truly brightened my day.

In a world where exceptional customer service can sometimes be hard to come by, Raphael's performance is a shining example of how a customer service representative should operate. He exceeded my expectations, and I left the interaction feeling not only satisfied but genuinely appreciative of the outstanding service he provided.

Raphael is a true asset to your team, and I hope his dedication and commitment to excellence are recognized and rewarded appropriately. I want to express my gratitude for his assistance and commend him for setting a high standard in customer service. My experience with Raphael has reinforced my trust in your company, and I look forward to continuing my business relationship with such an exceptional team member at your helm.

Thank you once again, Raphael, for your exceptional service and for going above and beyond to ensure my satisfaction. You've made a lasting impression, and I'm grateful for the outstanding assistance you provided.

Sincerely,
Feliz Living Style

isak ma beaucoup aider rapidement et éfficassement

Amazing support, had a problem with my product and supplier and was stressing alot. My friend here helped me out with everything smoothly and fast!!!

I was having the hardest time getting my order to process, I was pulling my hair out. I contacted DSERs and talked to Jully. Oh my! What a huge help this person was! They told me the problem, searched for a new supplier, found one and added the new supplier to my order. So grateful. Very patient as I am somewhat new to this and I couldnt have done it with Jully. Thank you so much. My order is now completed thanks to you!

I had a problem with my store that left me completely stuck. I spent hours trying to figure it out, and didn't know what else to do. But Irene from customer care went in and fixed the whole problem within minutes and saved me from who knows how much time and frustration. Life saver!

great support