Reviews (30,318)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 20, 2024

I really need to give a big shoutout to OLIVIA for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it.

PEAR FINE JEWELRYS
Brazil
3 months using the app
DSers replied April 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 27, 2024

Great Experience and Good Communication & Service by Lennon from DSers.

Lennon not only understood the problem very easily but also provided immediat Solutions. Lennon also provided alternative solutions and explained about what could I do more from Advanced Plan.

Thanks a lot Lennon for helping me out today. Have a nice Day !

Yuppi
Australia
3 months using the app
DSers replied January 29, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 29, 2023

Professional, kind, patient, explainer, fast,
This is what I can say while experiencing the Dser help center services with the agent Sandy, she was very helpful and comprehensive, she helped me figure out thing that I didn't know about Dser fulfillment services, she also gave me advice on what I should do next time to avoid getting order issues with my supplier and gave me an step by step on how the fulfillment on Dser work,
I'm ready now and i won't make any mistake on my futures orders. Thanks to Her (Sandy)

ZLAG
United States
About 2 months using the app
DSers replied November 30, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 16, 2024

Sherry provided exceptionally high-quality responses and even more. The speed at which I received my answers was perfect! I hope to deal with this person again for my other requests! I highly recommend.

RioPaws
France
5 months using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Support always here to help and pretty flexible app! Template is available to customize

PakDropHub
Pakistan
About 2 months using the app
DSers replied April 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 1, 2024

Great app, it's a lifesaver. I thought that I deleted something important, so I sent an email to support and got a very quick response with a solution to my problem. I wanted to send a special shout-out to Alice she was so helpful and I was able to resolve the issue easily. Thank you.

Royalty Made It Co
United States
About 1 month using the app
DSers replied April 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Rita saved my day and my order, thank you!

Triestro
Poland
3 months using the app
DSers replied May 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 16, 2024

Thanks to Adele from the DSers support team.
She responded quickly and efficiently to my problem of the day.
Being a good man, I'm writing these few words to thank her.

Za-Paro
France
4 months using the app
DSers replied April 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2024

needed help with the DSesrs app when i messaged costumer service and Vivian professionally answerd me fast and with great tutorial in a few minutes and saved me a real headach

zipLight
Israel
26 days using the app
DSers replied May 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 14, 2024

I had a great experience. This was my first time reaching out for help, & I was connected to someone right away. Quick, efficient & easy!

CozyHavenCo.com
United States
10 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team