Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

November 5, 2023

Emma's customer service was outstanding. She quickly and efficiently helped me link the right account on my Dser account, allowing me to pay my client's order. Her dedication and expertise made a significant difference in my experience as a customer. Thank you, Emma, for your excellent service!

Electronique Solution
Canada
3 months using the app
DSers replied November 7, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 5, 2023

Wendy
helpful, friendly, I hope every time I text Dsers messenger app she will answer me.

Boxer's Deal
Switzerland
3 months using the app
DSers replied November 6, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2023

Thanks to wendy for the fast and well solving of my problem!

Raiton
United States
3 months using the app
DSers replied November 7, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2023

A plataforma tem atendido às expectativas. Suporte prático e eficiente. Parabéns aos envolvidos.

Aki4you
Brazil
About 2 months using the app
DSers replied November 12, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2023

Hi All,

Loved my support service experience with Serein from DSers. The problem was handled quite efficiently, and she was very polite. If you get her as your support agent you will be very happy with the service as I was. Thank you so much!

HairCareWares
United States
4 months using the app
DSers replied November 5, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 16, 2023

simplesmente muuito perfeito, o atendimento da Sherry foi bastante atencioso e amigável, obrigado pela ajuda

Bruce Shop Finds
Brazil
About 7 hours using the app
DSers replied December 17, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Hello

I got support from " Wendy " regarding a problem. He was very attentive and solved my problem very quickly.

Thank you very much for your interest.

KARKOP
Türkiye
7 months using the app
DSers replied October 30, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2023

Wendy was a great help to get the knowledge I lacked

Spending Happy
Poland
10 days using the app
DSers replied November 23, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2023

Lily Is Amazing person helped me to fix My problems
and it was nice and respectful person I highly recommended to work with her
thanx for your help I really appreciate it

MORCKL
United States
About 1 year using the app
DSers replied October 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 12, 2023

The support lady helped me quickly and efficiently.
I didn't think it would solve my problem so quickly. Cool.

Fox Shop
Poland
About 1 month using the app
DSers replied November 13, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team