Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 19, 2023

I had a great experience with Dser's customer service, and Sylvia was the one who assisted me. When I was feeling stressed about editing and deleting a product, Sylvia came to the rescue and provided me with the help I needed. I'm truly grateful for her support, and it's reassuring to know that Dser has such excellent customer service!

Family Caring Essential
Singapore
About 1 month using the app
DSers replied September 20, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 14, 2023

I try to many dropshipping, This is the one I recommend it , the best one
Thank you
Amazoline Store

Amazoline Store
Canada
About 2 years using the app
DSers replied September 18, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2023

Chris from the support team is very helpful

ElaFrame
Slovakia
6 days using the app
DSers replied December 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 12, 2023

good service from Olivia, I loved it and it easily solved my problem!

RodriBrilho
Portugal
4 months using the app
DSers replied October 15, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2023

I have been using them for a couple of hours, but support is quick and helpful so far.

homevia
Czechia
27 days using the app
DSers replied October 22, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 31, 2023

Very helpful support service, Very easy to use. Last but not last free plan is also much better to check Dser service. but advice to go with atleast Advance Plan

UniKart
Australia
8 days using the app
DSers replied November 1, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited June 30, 2023

Started using DSers recently when my old dropshipping stopped working. So far I am very happy with everything. It's super easy to import and edit products, they provide an intuitive search function, and best of all, everything is fully automated so I don't even have to touch my orders, DSers takes care of everything from beginning to end!

Today I had a few questions so I reached out to chat support and talked to Zoe. She was very kind and helpful, answered all my questions, and took the time to explain things to me.

Highly recommend! 16k people can't be wrong.

The Knickknack Shack by Darthside LLC
United States
4 months using the app
DSers replied July 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Cynthia helped me in a flash! She was enthusiastic and should be considered a valuable employee!

Wheelie'sFishingGifts
United States
5 days using the app
DSers replied December 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 17, 2023

Best app for dropshipping to find quality products for your website. Really easy to use. the support team is unbelievably amazing, quick replies and really helpful. I chatted to Selena on Messenger and she helped me with everything and answered all my questions. Even changed a few settings on her end. Thank you, Selena.

Tayyls.com
United Kingdom
3 months using the app
DSers replied September 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 29, 2023

I am new to dropshipping and i cannot thank DSers enough for their amazing customer support. Today i worked with sylvia. Sylvia was able to help me make adjustments to the settings of my DSers account and how it links to my shopify. There was 0 wait for the customer support team to respond and Sylvia clearly communicated and helped me resolve the problems. Thank you

House and Goods
United States
10 months using the app
DSers replied July 31, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team