Reviews (30,286)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 17, 2024

Review for Irene, DSers AliExpress Dropshipping Partner:

I would like to take a moment to express my appreciation and satisfaction for working with Irene, my contact at DSers AliExpress. Irene has been incredibly helpful and responsive in promptly resolving any issues I have encountered during my dropshipping journey.

Whenever I have faced a problem or had a question, Irene has consistently provided fast and effective solutions. Her knowledge and expertise have been invaluable and have greatly contributed to the success of my business. Furthermore, Irene's willingness to go the extra mile in assisting me has made a significant difference in my overall experience.

Irene's dedication, professionalism, and commitment to customer satisfaction have exceeded my expectations. Her prompt responses and ability to address and resolve issues swiftly have ultimately saved me time and have allowed my business operations to run smoothly.

I highly recommend working with Irene as your DSers AliExpress dropshipping partner. With her exceptional assistance, you can be confident in overcoming any obstacles that may arise, ensuring the success and growth of your business. Thank you, Irene, for your outstanding support.

MY RITA
United States
6 months using the app
DSers replied January 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 9, 2024

Olivia was very kind and quickly fixed and helped me understand my issue. Perfect customer service. Thank you again Olivia!

UrbanNest
United States
7 months using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 12, 2024

Thank you to Blanca for all your help. As a new store owner, you made my early journey much easier!

We Have Your Tech!
Canada
About 7 hours using the app
DSers replied June 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited July 27, 2024

Thanks to Zoe, I was able to get a new store linked to products in Dser. Made all the difference!

Shelamare Jewelry
United States
5 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you

5 Stars!

Breathe O'clock
Australia
2 days using the app
DSers replied May 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 22, 2024

The support service was very efficient. Eden, with great agility and efficiency, presented the solution to the problem. This allowed us to continue - without interruption - with our services.

Pick & Paw
Brazil
About 1 year using the app
DSers replied February 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 5, 2024

Colleen”, eu realmente agradeço!

Lar duCeo "O lar da mulher que cuida e se cuida!"
Brazil
3 months using the app
DSers replied August 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 30, 2024

Emma was really helpful and kind, assisted me in a very professional way.
Thanks a lot I appreciate it.

Moon Ring
United Kingdom
8 months using the app
DSers replied March 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Sylvia, thank you so much for the assist you provided and really helped me out within minutes, I really appreciate it. I was not expecting that it's going to be solved this fast, but you made it happen.
Once again thank you so much Sylvia for your kindness, hard work and soft words.

RIT
Australia
2 months using the app
DSers replied March 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 24, 2024

I had a wonderful experience with Lily, who helped me with my product importing issue. She was very friendly, attentive, and professional. She answered all my questions and made sure I was capable of doing it on my own. I highly recommend Lily and her excellent customer service. Thank you, Lily!

My Store
United States
4 months using the app
DSers replied January 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team