Reviews (29,641)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

August 15, 2024

Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!

MirelleDeluxe
United Kingdom
4 months using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 27, 2024

Thank you so much Chrissy for you help. She was very patient. She was very helpful, responsive and friendly. she went above and beyond to address my concerns/issues with fulfilling my orders. I appreciate her professionalism and the timely manner in which she handled everything. I would definitely reach out to her again!

All-in-One Haven
United States
About 2 months using the app
DSers replied August 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 3, 2024

I had a small issue with the store currency not reflecting correctly on my DSers account earlier and it was quickly resolved by Rfimp. He was responsive, efficient, and helpful!

Rfimp was also very friendly, chatting with him felt like chatting with an old friend - and that was important to me because I get really stressed out when things aren't going as smoothly as I'd expected (I'm not exactly that tech-savvy). His friendliness, in itself, is a great support for newbies like me.

SassyCove
Malaysia
8 days using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2024

Thank you so much Aimee!
You quickly understood my problem and resolved it.
take care

HOLiSTYCO
Brazil
5 months using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Vivian was very attentive and answered all my questions. He assisted me from start to finish. Thank you so much for your support!

BE SHINE
France
10 months using the app
DSers replied August 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

I had a great experience with the DSers online support team. They were quick to respond, knowledgeable, and resolved my issue efficiently. Their professionalism and dedication made the process smooth and stress-free. I highly recommend DSers for their excellent customer service!

My Cute Bazaar
Portugal
About 2 months using the app
DSers replied August 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 27, 2024

Excellent Experience with DSers!

I am truly impressed with the service I've received from DSers. The integration with AliExpress is seamless and has made the dropshipping process much more efficient and manageable.

From the very beginning, the customer support has been exceptional. Chloe, in particular, has been incredibly helpful, guiding me step by step through every question and resolving any issues that arose. Her patience and knowledge have made my experience even better.

The platform is intuitive and easy to use, with all the necessary tools to manage products, orders, and variant mapping effectively. Additionally, the automatic synchronization options are a great advantage to keep my inventory updated without extra effort.

DSers has definitely exceeded my expectations, and I would recommend it to anyone looking for a reliable and efficient dropshipping solution. Thank you, DSers, for making my business more successful!

Celusta
Spain
About 1 month using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 2, 2024

My thanks for Glória's excellent work, She was quick and accurate with her information...excellent professional!!! Thank you

Estillo Bolsas e Mochilas
Brazil
About 1 month using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Celia was super friendly. Dser sounds very promising for my business

Party Empress
Australia
About 1 year using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2024

“I had such a great experience with Dsers! The customer service team is incredibly kind and responsive. They answered all my questions quickly and handled everything professionally. It’s clear they really care about their customers. Highly recommend!”

LoveQuestPoster
Canada
28 days using the app
DSers replied August 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team