Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 9, 2024

Love this app, vital to my business operations. Had a small issue and Maria helped me quickly solve the problem!

Dolbrook
United States
6 months using the app
DSers replied September 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

Isak was there to help me, even though his time was precious, he stayed with me for more than 1 hour, I thank him very much! What's more, he was very attentive and involved, while responding to my requests.

Lavely
France
7 months using the app
DSers replied September 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2024

To be honest, this app has really great support. they were super patient with me even though I was taking forever haha.. Zoe is a great support assistant and she guided me on how to make a shipment, find the best suppliers and map the products. Now next time I will have way less trouble.
I really recommend this app for beginners who are starting to Dropship like me. It was frustrating at first because I didn't know anything but thankfully she helped me :) Thank you for your patience DSERS.

Everything on the Low
United States
29 days using the app
DSers replied August 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 8, 2024

Rita was very helpful in answering all my questions. Good app!

Maternity Miracles
United States
Over 2 years using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Wendy was very professional kind and effective
Thanks again wendy .

Easy Deal Store
United States
12 months using the app
DSers replied September 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 9, 2024

As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond

GreenTrove
South Korea
About 1 month using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 10, 2024

I had a fantastic experience with Chloe from the DSers customer service team. I ran into a problem with some order in my store, and she really went the extra mile to help me sort it out quickly and smoothly.
Thank you very much!

Wantrol
Hong Kong SAR
7 days using the app
DSers replied November 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 13, 2024

very helpful and quick Myra did an amazing job!

HubStop
United Kingdom
Over 1 year using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Really great support from Hayley. Fast replies and she fixed the issue for me. Thank you

Krokk
France
5 months using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 21, 2024

Great app, a lot of customization. Great support from Vivian, helped me get the team on the issues asap.

StarlitHome
Romania
3 months using the app
DSers replied October 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team