Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 9, 2024

had an exceptional experience with DSers! Their team is incredibly prompt, always ready to help, and they respond immediately to any inquiries. I had an issue that needed urgent attention, and Zico from their support team stepped in and resolved it seamlessly. The level of professionalism and dedication is impressive, making my experience stress-free. Highly recommended for anyone looking for reliable and responsive support. Thank you, DSers and Zico, for outstanding service!

MavenLicious
Romania
13 days using the app
DSers replied November 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 24, 2024

Sans provided exceptional assistance with an issue I encountered while fulfilling an order. They guided me through the process step by step, using clear screenshots and explanations that were easy to follow. The service was outstanding—A+++! Thank you!

MagicWishEmporium
Canada
5 months using the app
DSers replied August 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

I had a really great service from Chloe, very friendly, quick and helpful. She can answer my questions and guide me on how to put it into action. Thank you very much.

Nallie
Brazil
15 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 27, 2024

Jacinta was very helpful when I couldn't access my app. She was very patient and professional as we together navigated through what I thought was a huge mess! She untangled it like the professional that she truly is.

Thank you Jacinta!!!

Lavender and Magic
United States
4 months using the app
DSers replied August 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 30, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Vivian jumped in chat to support . he patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues!

AmigosShops
United States
6 months using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 12, 2024

I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️

Fluffy Friends
Switzerland
24 days using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2024

I am very satisfied with the fast and efficient customer service and especially thanks to Amy who really helped me with a problem that I was stuck on for a long time
Thanks Amy

LifEase
Israel
2 months using the app
DSers replied September 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 29, 2024

When I was trying to fulfill an order, no shipping options were showed. I contacted support and the issue was resolved within a few minutes. Also, the service agent, Aimee, was very friendly

WattWielder
Germany
4 months using the app
DSers replied September 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 15, 2024

Isak was super helpful and fix my problem in mins. Thank you for your hard working.

ShoppyMcShop
Australia
3 months using the app
DSers replied September 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

I had the pleasure of working with Rfimp for DSers services, and the experience was exceptional! Their expertise and support made the entire process smooth and efficient. Rfimp's guidance was invaluable, helping me navigate and optimize my DSers setup effortlessly. Highly recommend their services to anyone looking for reliable and expert assistance!

Iman Elegance
United States
About 2 months using the app
DSers replied September 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team