Reviews (30,295)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 12, 2024

Isla thank you for your help. Great service.

Bumblebrats | Premium Baby, Kids & Maternity Products
Australia
5 months using the app
DSers replied May 13, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 28, 2024

"I'd like to share my experience with Dsers customer service. I contacted them with a question regarding a product and was impressed by the prompt and helpful response I received. The customer service representative was professional, friendly, and efficiently resolved my issue. Thanks to their excellent service, I feel confident in continuing to use Dsers for my needs. Highly recommend their customer service!"

Lorenzo
Sweden
3 months using the app
DSers replied February 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 11, 2023

Sherry. Very good service. help my first order send. This are wonderful customerservice. can get help for what need. Thank you Thank you.

Own store Dropsell
Finland
7 months using the app
DSers replied December 12, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 29, 2024

service client assuré

Boutique de Lingeries et Accessoires Annie
Canada
3 months using the app
DSers replied June 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 23, 2024

Chrissy was very collaborative and helped me to identify the problem.

Sweettinybaby
Canada
2 months using the app
DSers replied May 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 6, 2023

olivia I put you 5 stars without hesitation and 10 if it was possible ⭐️! I had a question about my online store, olivia directly answered me very precisely and immediately identifying my problem, she helped me until its resolution. I highly recommend Olivia for this platform !

Ganpolaris
France
3 months using the app
DSers replied December 7, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 28, 2023

DSers has transformed our Shopify game! The app's simplicity is a lifesaver, making order management a breeze. Wendy from customer support is a gem—knowledgeable and always ready to assist. DSers' automation features streamline our workflow, ensuring quick and precise order fulfillment. It's a must-have for Shopify businesses seeking efficiency and top-notch support. Highly recommended

cashymart
United States
4 months using the app
DSers replied November 29, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited September 3, 2024

Adorei o atendimento da Rita

PumpTechExpress
Portugal
Over 1 year using the app
DSers replied July 15, 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

December 3, 2023

Hi my name is Deborah and i own Beautifulicious You. I had products that changed sku's and i went to the live help and got a young lady named Lucy. All i can say is she deserves a raise i don't think anyone has been as patient and kind!! i don't know a lot about computers yet but am taking classes. Anyway i give Lucy a 5 star plus!!! She was awesome!

BeautifuliciousYou.com
United States
3 months using the app
DSers replied December 5, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 24, 2023

Large variety of items and the customer support is amazing.
Olivia in particular has helped me several times. Her communication is clear and the information provided very efficient. Thank you!

Beauty Free From
United Kingdom
7 months using the app
DSers replied January 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team