Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 11, 2023

olivia was reassuring, perspicacious and very professional, she understood my problem just after the first message I sent her,

I advise you to take the time to properly formulate your question by adding context, and giving all the information she may need to best respond to your request and I can assure you that she will do an excellent job.

Gpadlock
France
About 1 month using the app
DSers replied August 13, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 29, 2023

I was helped this day by Isak and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue.
thank you '' LUCY'' for your helpfull and kindness

MEDIA STORE
France
4 months using the app
DSers replied June 29, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 24, 2023

Gostaria de agradecer a Lucy pela atenção e agilidade prestado a mim, pois me orientou com muito profissionalismo e paciência!

Atemporal Brasil
Brazil
22 days using the app
DSers replied November 26, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 24, 2023

Lennon served be me and was very patient and made sure my problem was solved leaving me circled screen shots and thoroughly explaining. I was more than happy with his service.

Gifts For Goth
United States
About 1 year using the app
DSers replied August 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 4, 2023

best app hands down and lets not forget about how great the live support 24/7 is.... id say they make my life so much easier when I need to modify an an order always one click away

Lover Senses
United States
About 1 month using the app
DSers replied August 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 27, 2023

Smooth Sailing with DSers and Sylvia's Support!

DSers has made my AliExpress dropshipping journey a breeze. The platform is user-friendly, and Sylvia's support is stellar. Quick, knowledgeable, and efficient. She's the secret sauce to a hassle-free experience.

First Pyramid
United States
3 months using the app
DSers replied October 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2023

Gostaria de agradecer pelo atendimento maravilho desta equipe, em especial a pessoa que me atendeu. Parabéns e muito sucesso e prosperidade.

Minha loja
Brazil
4 months using the app
DSers replied October 31, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 17, 2023

I was facing some issues with importing products from dsers to my store and I contacted dsers support team where I was assisted by "Isak" who was so good with his explanation. thnx man

Stittched
India
4 months using the app
DSers replied September 18, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2023

Der Support bzw. Zoe hat uns super schnell weitergeholfen und unser Problem gelöst! Vielen Dank :-)

Hausbox24
Germany
Over 3 years using the app
DSers replied October 22, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 3, 2024

I want to update my review with another 5 stars. for real this has to be the best customer support team, they respond within minutes with screenshots and full solutions. Thank you Lucy!

Macrofashion1
United Arab Emirates
About 1 year using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team