Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 11, 2023

É um serviço excelente, que até fiquei preocupado pois na plataforma que utilizado de loja começo a emitir a mensagem de incompatibilidade. Ai entrei em contato com o suporte e fui super atendido pelo Watson e passou toda segurança que precisava.

Não há palavras para descrever o quanto esse plataforma me ajuda e muita outras pessoas. Eu indico e muito.

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It is an excellent service, which I was even worried about because on the platform that I use in the store, I start to issue the incompatibility message. Then I got in touch with the support and I was super attended by Watson and passed all the security I needed.

There are no words to describe how much this platform helps me and many other people. I indicate a lot.

Est@qui Ofertas
Brazil
4 months using the app
DSers replied July 12, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 13, 2023

Amazing support from Irene, very quick and effective, very supportive and very helpful, I appreciate everything, 10/10

All You Need
Mexico
6 months using the app
DSers replied September 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 7, 2023

There was this girl 'Cynthia', and I was having trouble with an order She helped me to understand the whole process step by step with time. It was so satisfying to get this kinda help from the Support team.

Pomeranian Klub
United Kingdom
9 months using the app
DSers replied June 8, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 20, 2023

Dsers has helped us tremendously when it comes to automating our Dropshipping business. When we experienced an issue with the app, Holly helped us out within minutes even though it was on the weekend. Amazing service and always replies within minutes to any question we have. We recommend this app.

Glowbag
Sweden
2 months using the app
DSers replied August 21, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2023

Customers service is great. They seem to be available anytime. Isak was a great help with showing me how to automatically sync quantities of products on hand. Thanks,

JL Outdoors
United States
9 months using the app
DSers replied April 22, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2023

Luci helped me with my questions about dser verry good and quickly super comunication. we fixd my problem i had verry fast. friendly and helpful customer service with luci. thank youj

onepiece
Austria
6 months using the app
DSers replied August 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2023

Amazing experience! Stepped me through until my problem was resolved! Nothing seemed like too much trouble! Only suggestion would be for the helper to remote to my computer so I didn't have to keep taking screen shots each step of the way.

Bliss & Beyond
Australia
5 months using the app
DSers replied May 22, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2023

Ótimo app só gostaria que os resumos das descrições dos produtos fossem mais bem explicados sem palavras repetidas

BrazilStory
Brazil
About 2 months using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 14, 2023

DSers is being very helpful since i started with my store. Good app with clear instructions about what to do. Also their support is being great.

Serenity Importados
Brazil
3 months using the app
DSers replied August 15, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 2, 2023

This app is amazing. It helps you organize and fullfill your orders with ease. Their customer service is a 10/10. I had Krystal help me and she found a solution for exactly what I needed. I recommend this app and Krystal.

wowflame
United States
5 months using the app
DSers replied August 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team