Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 28, 2023

I had the pleasure of working with Selena and she helped me so much. She went the extra mile to help me and show me exactly what I needed to do. As a newbie on DSers, I didn't know much but she definitely made sure I was informed. She was patient and very kind. Thank you, Selena.

4EVERTulips
United States
3 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2024

I had a problem with my store that I seriously thought that if I couldn't turn it around, I would give up. But Selena helped me and I managed to solve the problem! And today is Sunday, a day to rest, and Selena was with me until everything was resolved. Thank you very much Selena for all the support, thanks to you I will continue my journey. I am very grateful to you!

Hey Buddy
Portugal
28 days using the app
DSers replied March 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 31, 2024

I wanted to thank your team they helped me with all my questions

Taly's Boutique
Israel
4 days using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2023

Irene is an exceptional customer service agent at Dsers. She was very helpful in resolving my account issues and provided me with prompt and efficient service. Her professionalism and expertise were evident throughout the interaction, and I was impressed with her ability to handle my concerns with ease. I would highly recommend Irene to anyone looking for top-notch customer service at Dsers.

Millennial's Bay
United States
About 1 year using the app
DSers replied November 30, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 7, 2023

I am new at this thing, Lucia was extremely helpful in walking me through everything I needed. She was very patient and waited for me to do each step along the way. I am grateful for her help.

Gadget Parade
United States
9 months using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 14, 2024

I loved your service, an excellent attendant, attentive, helpful and very competent.
keep it up, you are congratulated

loja modara
Brazil
About 1 year using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2024

Chrissy is such a nice and Humble person, and Help me a lot. Thank you so much

Pearl Delight
United States
2 months using the app
DSers replied May 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 27, 2024

Wendy have been the best worker. Has solve all my problems and has helped me a lot. Thanks for your patience and your time.

CONSOLAS RETRO CLASSIC
Spain
6 months using the app
DSers replied March 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 1, 2024

I wanted to change the currency on Dsers and chatted with Jenny who was exceedingly helpful. She fixed the problem right away and I am very satisfied with the service . Great first experience! Thanks again!

Trevenci
United States
3 months using the app
DSers replied March 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 29, 2024

Very good communication and support very fast

QuickCart
Egypt
3 months using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team