Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

September 11, 2023

I had a problem with some processing and asked for help, Lucas was the one who helped me, I confess that I was surprised by such agility, attention and politeness from this attendant, he deserves more than 5 stars! Congratulations and thank you Lucas!

AlexxCal
Brazil
6 months using the app
DSers replied September 13, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 6, 2023

I had the pleasure of receiving assistance from Zoe at DSers for my Shopify business, and I must say, she was incredibly helpful. Zoe's knowledge and expertise in the realm of Shopify were evident from the start.

Zoe provided clear and concise guidance, answering all my questions and helping me navigate the intricacies of managing my online store. Her patience and willingness to assist were greatly appreciated, making my Shopify experience much smoother and more enjoyable.

Virelle
Canada
4 months using the app
DSers replied September 7, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2023

Sherry was very helpful and was able to help me quickly and effectively

everythin'
Portugal
8 months using the app
DSers replied October 28, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Irene was great help! Appreciate the support!

Giga Carts
United States
6 months using the app
DSers replied November 12, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 7, 2023

5-Stars because their isn't a million!! This was the most enjoyable and helpful and EASY interaction with a customer service rep EVER!!! I only wish I had more problems!! Excellent is an understatement!!!

K. Nicole Beauty
United States
About 1 year using the app
DSers replied August 10, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2023

Got a customer service named, Zoe.
Zoe helped me to answer my question by providing screenshot. This is the best app I ever use. The reviews written here are all true with thousands and thousands of ppl rating 5star

The Twins Barkery
Singapore
3 months using the app
DSers replied October 19, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2023

I love this supplier when I needed help they were right there to make everything run smoothly. They stayed with me until I was confident I had everything and it was complete. Also made sure next time I had all my ducks in a row. Thank you Serein for all your help

Serenity Joy's Shop
United States
3 months using the app
DSers replied August 15, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 29, 2023

I’m very happy today with my service
I was helped by Irene who took so much time with helping me and showing me exactly what to do. And resolved all my issues. Very nice and great service thank you

GS-London
United Kingdom
7 months using the app
DSers replied July 31, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 17, 2023

Perfect, fast and extremely competent support from Selena. I was very happy someone helped me and was patient like Selena.
Thank You very much Selena! I give you a 5 of 5 star rating!

The TopShop
Switzerland
22 days using the app
DSers replied October 19, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 27, 2023

App Excelente super recomendo, atentendes muito atenciosos, quando precisamos estão sempre dispostos!!

Shopping Online BR
Brazil
3 months using the app
DSers replied November 29, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team