Reviews (30,318)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 24, 2023

Large variety of items and the customer support is amazing.
Olivia in particular has helped me several times. Her communication is clear and the information provided very efficient. Thank you!

Beauty Free From
United Kingdom
7 months using the app
DSers replied January 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 28, 2024

"I'd like to share my experience with Dsers customer service. I contacted them with a question regarding a product and was impressed by the prompt and helpful response I received. The customer service representative was professional, friendly, and efficiently resolved my issue. Thanks to their excellent service, I feel confident in continuing to use Dsers for my needs. Highly recommend their customer service!"

Lorenzo
Sweden
3 months using the app
DSers replied February 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!

Bright Star Merch
United States
About 1 month using the app
DSers replied April 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 12, 2024

I am absolutely delighted to share my experience with DSers. Their online support team is simply incredible! Every time I've had a question or issue, their customer service has been there to assist me quickly, efficiently, and most importantly, in a friendly manner.

Not only do they respond promptly to all of my inquiries, but they do so with a positive attitude and a genuine concern for resolving my issues. Their level of professionalism is simply remarkable.

Skubo Store
France
3 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 23, 2023

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
United States
Over 1 year using the app
DSers replied January 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2024

This app has a really good support team. Villanelle helped me with the problem I had and provided me with many solutions.

Aderna
Portugal
4 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 18, 2024

I contacted Dsers support and I had really great experience, response were fast and in point. Thank you Vivian for your amazing help!

Harmony Manor
Czechia
6 months using the app
DSers replied February 19, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

appreciate it my dear DSers customer service you so nice

Bella products
United States
December 31, 2023

When I encountered a problem, I contacted support. There I met Irene, she was very kind and responsive to me, and also helped me solve my problem very quickly, for which I am very grateful to her!

The Empress Artwork
Germany
12 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 23, 2024

I'm extremely impressed with the DSers support team! They swiftly and efficiently resolved my issue, demonstrating exceptional professionalism and expertise. Their prompt assistance ensured seamless functionality, making my experience with the app positively outstanding. Highly recommend their service!

NAAMS
United States
About 1 year using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team