Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its user-friendly interface and seamless integration capabilities. They praise its efficient order processing, inventory management, and real-time tracking features. The bulk order processing feature is particularly appreciated for boosting productivity. Merchants also value the free unlimited plan and the live chat for quick support. Some have reported issues with product mapping and syncing, but these are generally resolved by the responsive customer support.

May 6, 2023

I was trying to add two products together as a variant for a different product and I wanted the product stock to synchronized , I spent so long trying to figure this out because I couldnt find anything helpful, so then I asked for support and Raphael answered within a minute, He helped me a lot, cleared everything up for me, and explained exactly how to do this. I wish all customer service was like this! Thanks Raphael!

BlitzBotz
United States
About 2 months using the app
DSers replied May 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Zoe was so helpful at walking me through everything that I needed to know to help me with my shopify store. It makes a huge difference when you have great customer support! Thanks again!

Clan Undou
Spain
22 days using the app
DSers replied September 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 17, 2023

I am new to this and this was my first order. I went into panic mode!! Sylvia was great!! Sylvia was kind, quick, detailed and reassuring!! I really like that she took a screen shot to help me, as I am not a techy type of person. Thanks, again!!

Furry Friends Closet
United States
8 months using the app
DSers replied July 19, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 11, 2023

top top service, helped me from start to finish and everything was done very fast and efficiently. I look forward to doing more businesss with you. thankyou

AWESOMECO.CO.UK
United Kingdom
4 months using the app
DSers replied August 13, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 3, 2023

Dsers é perfeito. Obrigado especialmente a Alice que me atendeu recentemente. ela foi optima!!

Donna Pagu
Brazil
4 months using the app
DSers replied November 5, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 7, 2023

There was this girl 'Cynthia', and I was having trouble with an order She helped me to understand the whole process step by step with time. It was so satisfying to get this kinda help from the Support team.

Pomeranian Klub
United Kingdom
9 months using the app
DSers replied June 8, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 19, 2023

O Atendimento da Emma, foi perfeito e muito rápido, incrivel.

Atomic
Brazil
25 days using the app
DSers replied November 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 9, 2024

Experiencia excelente. Atendimento rápido e o mais importante; dando soluções aos problemas.

tiizotech.com
Brazil
24 days using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2023

Olivia helped me out today! She was very quick to respond and kind. We got the resolve my issue and I learned something new while doing so. Thank you Olivia and DSers!

Gift With Love
Netherlands
2 months using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 20, 2023

Zoe was very helpful and fast she resolved my issue in less than 30 minutes.

I was having a problem managing my fulfilled and unfulfilled orders and she helped me a lot.

Thank you Zoe

Fresh Bloom
Italy
6 months using the app
DSers replied August 21, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team