DSers‑AliExpress Dropshipping , 24,354 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
Refine
-
By rating
Oliva was tremendous help to me as a great DSers customer service. She was helpful in everything I needed. She answered all my questions and made sure I was satisfied at the end of the work. I would DSers to all who needs a reliable dropshipping tool.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I needed some time and explanation to understand how the app works. Thanks to Arwen I received fast, kind, and precise support to my questions.
I reccomend
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was having issues removing a previous store from my Dsers account. The store had already been removed from shopify long ago and I am currently setting up a new store. ARWIN got this sorted for me in no time! And was an absolute gem! Thank you for your support! What an awesome app with amazing service!!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I was trying to add two products together as a variant for a different product and I wanted the product stock to synchronized , I spent so long trying to figure this out because I couldnt find anything helpful, so then I asked for support and Raphael answered within a minute, He helped me a lot, cleared everything up for me, and explained exactly how to do this. I wish all customer service was like this! Thanks Raphael!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very pleased with the customer service operative Minnie, literally stayed with me all the way through my problem and it took a while for me to get sorted i had to go back to shopify account as i had done something wrong and she literally waited for me to fix it and helped me massively. She is amazing and a credit to the company!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Via was super helpful while I was confused about linking a supplier to my DSers so that I would be able to have the right product sent to my customers when they ordered through my store. She was super patient with all the questions that I had and helped me figure them out very fast!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Eden was very patient with me, walked me through step by step and and was very thorough with the information. Thank you for being so kind and helpful.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Très bien
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lucas was very helpful with helping me get everything set up properly!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Amazing support from Irene, very quick and effective, very supportive and very helpful, I appreciate everything, 10/10
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team