Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 5, 2024

FUNDAMENTAL NO MEU SUCESSO

Waze Clothing
Brazil
2 days using the app
DSers replied March 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2023

Wendy helped me a lot! Super patient and resolved in less than 5 minutes. Thank you very much!

Bebê Atlantis
Brazil
12 months using the app
DSers replied September 13, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 18, 2023

Re Amity from Dsers Team

I am very satisfied with your support and patience. Thank you for answering all of my questions with steps by step instruction and screenshots. You made my first order a stress free process and now I am a confident moving forwards!

ebike Store
Australia
3 months using the app
DSers replied September 20, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 18, 2024

The help of Alice is super great, very easy to solve all of my problems. So far so good. Thank you Alice

Lamp Glow
Australia
DSers replied March 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 6, 2023

I recommend this app for everyone. My experience has been fantastic! Thank you Cynthia you are absolutely wonderful!!! She is great help, helped me to complete perfection till i was satisfied. I highly recommend for all your needs.

Tropical Land
Australia
9 months using the app
DSers replied August 7, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2023

Smooth Sailing with DSers and Sylvia's Support!

DSers has made my AliExpress dropshipping journey a breeze. The platform is user-friendly, and Sylvia's support is stellar. Quick, knowledgeable, and efficient. She's the secret sauce to a hassle-free experience.

First Pyramid
United States
3 months using the app
DSers replied October 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2023

The guy which I contacted for support named "Zoe" was friendly and quickly responsive to my questions.

Gezond Lichaam
Netherlands
3 months using the app
DSers replied October 15, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 22, 2023

NICE I ADDED ONE.THANK YOU SO MUCH FOR WAITING. HAVE A GOOD DAY
my problem was solved quickly!!!!!!!

Boy&Girl shoping
Greece
7 months using the app
DSers replied August 23, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 7, 2023

Atendimento maravilhoso, super atenciosos e foi resolvido o problema que tinha ocorrido na minha conta.

Cuida Club
Brazil
6 months using the app
DSers replied November 9, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 30, 2023

Great website and exceptional customer service. Isak was very informative and helpful and had very quick responses. Will definitely recommend this website to a lot of people!!!!

Everything A Girl Needs
United States
5 months using the app
DSers replied September 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team