Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

September 13, 2023

Huge thanks to Cynthia for her help and frankly, fast service. I didn't expect my problem to be resolved so quickly. Thank you so much. It saves us a lot of time and it allows us to move forward with our tasks. thanks again

L'île aux jouets
Canada
2 months using the app
DSers replied September 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 11, 2023

DSers is great!! 24x7 support can rapidly fix any issue, Sandy helped me out with ease! Highly recommend it

Softest Slippers
United States
10 months using the app
DSers replied August 13, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 7, 2023

I am consistently impressed by the exceptional quality of customer service provided by this establishment. Without fail, their team is always ready to offer assistance and promptly resolve any issues that may arise. It is with utmost enthusiasm that I wish to extend my commendation to Holly, who stands out as a paragon of support, exemplifying both professionalism and genuine kindness.

Innova
Poland
7 months using the app
DSers replied August 8, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited February 6, 2024

Alice gave me the best assitence that i have ever got, extreamly paitent, and just know everything to the last point, i hope that every customer service will be like this, really the best one i have ever got, really impressive assitance, just wow.

AROMAFIDER
Israel
8 months using the app
DSers replied July 31, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 24, 2023

Zoe was a great help and solved my issue. Would definitely recommend to support others. Quick response and was patient. Thank you!

Outstanding World of Goods - Ahmed Ahmed
United States
About 1 year using the app
DSers replied August 27, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 28, 2023

The consultant Alice, knew exactly how to help me, communicated very clearly and had my issue resolved in a few minutes! I spent a long time trying to resolve it myself and I should of just jumped on the live chat, would of saved myself so much time! Thank you Alice for your help :)

G28Shop
Australia
3 months using the app
DSers replied August 31, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 14, 2023

Via was incredibly helpful, guiding me through each step with patience and clarity. Every question I had was promptly answered, and I'm delighted to give such a professional customer service a full 5-star rating.

Made of Stars
Germany
4 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 3, 2023

I really recommend Dsers, it really simplifies everything and the customer service is impressive especially since they always respond quickly the person who helped me today her name is Olivia she's accommodating. Thanks!

VKTRN
United Kingdom
About 1 year using the app
DSers replied June 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 20, 2023

My agent was very knowledgeable and was able to help to get my products connected and shipped out. I never knew that I could get help like this I have been struggling in my own for a while I’m very grateful

Cutest kids
United States
7 months using the app
DSers replied August 21, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 15, 2023

I give Dsers and Lily a 5 star for their customer service. I am a new Shopify store and new to drop shipping. My very first order processing did not go smoothly and I hopped on a chat with Lily, she was able to walk me through the process and was very helpful. Thank you Lily you are a blessing!

SOULY BEANS GIFTS AND THINGS
United States
8 months using the app
DSers replied July 17, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team