Reviews (30,318)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 4, 2024

I want to express my gratitude to the DSers platform and especially to Sebastian from customer support for their help and professionalism. Thanks to their efficient solution to my problem, my experience with DSers has improved even further. The platform is truly convenient and functional, and the customer support is top-notch. Thank you, DSers and Sebastian, for your work!

Best regards,
Maksym Kalchenko

Balance Vital Force
Canada
3 months using the app
DSers replied March 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 18, 2023

I encountered a problem with the fulfillment of my order and contacted the DS'ers representative, Lucia, for assistance. I must say that her assistance was exemplary, as she demonstrated a remarkable level of proficiency in resolving my issue. Her depth of knowledge and quick response were impressive, and she expertly guided me through the necessary steps to quickly fix the problem.

Gaming Curator
Canada
12 months using the app
DSers replied December 19, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 2, 2024

Myra helped me with patience and a lot of knowledge until I could understand what I was looking for information. Great service. Thank You so much!

Família Magazine
Brazil
5 months using the app
DSers replied February 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Olivia sorted my mapping issue out asap. Amazing hard working and helped me with instructions in case it happens again

DOGERYS
United Kingdom
Over 1 year using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2023

olivia I put you 5 stars without hesitation and 10 if it was possible ⭐️! I had a question about my online store, olivia directly answered me very precisely and immediately identifying my problem, she helped me until its resolution. I highly recommend Olivia for this platform !

Ganpolaris
France
3 months using the app
DSers replied December 7, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 11, 2023

Sherry. Very good service. help my first order send. This are wonderful customerservice. can get help for what need. Thank you Thank you.

Own store Dropsell
Finland
7 months using the app
DSers replied December 12, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited September 3, 2024

Adorei o atendimento da Rita

PumpTechExpress
Portugal
Over 1 year using the app
DSers replied July 15, 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

December 3, 2023

Hi my name is Deborah and i own Beautifulicious You. I had products that changed sku's and i went to the live help and got a young lady named Lucy. All i can say is she deserves a raise i don't think anyone has been as patient and kind!! i don't know a lot about computers yet but am taking classes. Anyway i give Lucy a 5 star plus!!! She was awesome!

BeautifuliciousYou.com
United States
3 months using the app
DSers replied December 5, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 24, 2024

Great App and perfect, fast and easy Problem solutions by Lily, Thanks again!

snibaro
Germany
11 months using the app
DSers replied March 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 28, 2023

DSers has transformed our Shopify game! The app's simplicity is a lifesaver, making order management a breeze. Wendy from customer support is a gem—knowledgeable and always ready to assist. DSers' automation features streamline our workflow, ensuring quick and precise order fulfillment. It's a must-have for Shopify businesses seeking efficiency and top-notch support. Highly recommended

cashymart
United States
4 months using the app
DSers replied November 29, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team