Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 29, 2024

Fast reply, nice communicate, and easy steps to follow, it was Ralla, the support team member from DSers who helped me with an issue that i have faced today, i thanked her in our conversation, hope she can now read this review where i am thanking him in front of everyone, 5 ⭐️⭐️⭐️⭐️⭐️

TravyBag
Morocco
27 days using the app
DSers replied March 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 14, 2024

Quick response with patient, step-by-step to help me, many thanks.

Bon & Yan
Hong Kong SAR
29 days using the app
DSers replied May 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Holly was very fast to react on my issue and found easily cause of the problem. Great service, 5+.

Hypr Web
Estonia
6 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

It wasn't possible to import all of the 50 products in my store to Dsers. Luckily, it was easy to find and follow a link to ask for help on Messenger. I was surprised the issue was solved in about a minute. I would the quality of service exceeded my expectations! Thank you so much for helping.

TSon
United States
3 months using the app
DSers replied March 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

I would like to say Thank You to Aimee that supported me very quickly, and it was really helpfull to solve my problem!

Loja da Dryka
Brazil
About 1 year using the app
DSers replied January 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 30, 2023

I spoke to Olivia via messenger about not synced order she was able to help me within minutes. Very helpfull and professional

nitchu
Netherlands
12 months using the app
DSers replied December 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 19, 2024

helpful and useful special thanks to Colleen from DSers support team.

BeeTrend
Türkiye
About 2 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 24, 2024

I was having trouble in connecting my shopify store to Dsers. Thanks to Mr Chrissy from DSers Support Team he made sure that my issue is solved at earliest. I happy & satisfied with the best support i am provided by Dser support team.

My Store
Pakistan
About 1 month using the app
DSers replied March 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Neva did a great job helping to set up the DSers extension for me to easily import products from AliExpress

The Shopper Studio
United Kingdom
5 months using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Sally gave me a lot of information how the things work and helped me a lot !!! it was fast and clear instruction !! Professional costumer service! Thank yo Sally!!!

Viki`s Gift and Jewelry
Canada
3 months using the app
DSers replied February 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team