Reviews (25,699)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

December 28, 2023

Bonjour, service impeccable, Myra a répondu à mes questions en quelques secondes avec screenshot à l'appui, réactive et claire, elle m'a aidé à résoudre le problème très rapidement !

Sublime Rituel
France
3 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 3, 2023

I had a wonderful experience with Isak from Dser on Shopify. He provided prompt and friendly assistance, helping me with my queries efficiently. His quick response time and kind demeanor made my experience a positive one. I highly recommend Isak for his excellent customer service skills.

The Shela
United States
10 months using the app
DSers replied July 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 3, 2023

I really recommend Dsers, it really simplifies everything and the customer service is impressive especially since they always respond quickly the person who helped me today her name is Olivia she's accommodating. Thanks!

VKTRN
United Kingdom
About 1 year using the app
DSers replied June 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 29, 2024

best app ever

Alia Beauty's
Netherlands
2 days using the app
DSers replied January 31, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Alice helped me with the questions I had very fast, was really impressed!

LOENA
Netherlands
About 1 hour using the app
DSers replied January 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Aime me ayudo mucho y muy amable no podía efectuar un pago de un cliente y me busco la solución al momento. Estoy muy encantado de sus servicios

TrendCary
Spain
About 2 months using the app
DSers replied January 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 26, 2023

Easy to use.
When there is any trouble the help team has your back, I had Lucy help me and her advice was able to rectify my issues quickly.

PimpYoCar
Australia
10 months using the app
DSers replied July 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Sandy was very polite and helpful and quick to provide solutions straight to the point.
Her level of knowledge was great and she understood my needs. Thank you Sandy!

Get And Well
Sweden
3 months using the app
DSers replied October 31, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 21, 2023

Great customer service, showed me step by step how to fix my problems, change currency, update products and all around exceptional knowledge. Holly was so helpful and kind..Get her lunch...she is very knowledgeable and helpful...Thank You!!

EliteArk LP
United States
7 months using the app
DSers replied July 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 14, 2023

An extremely amazing and helpful support!!!!!!!! Via, who helped me out, gave me a fast response with simple comunication, precise, attentive, and a lovely and kind person! Definitely 5 Stars with no doubt!

Loja QueroTudo!
Brazil
10 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team