Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 12, 2024

Otimo atendimento da Blanca, muito prestativa e atenciosa comigo, e muito paciente em explicar

M. VESTE
Brazil
About 13 hours using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 16, 2023

Sally gave me the best service i never got - thanks!!

DoinGoods
Israel
Over 4 years using the app
DSers replied December 17, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2024

They have 24/7 customer service available on instant messenger, so I always get help in a minute or two of needing it. Very surprising how good the customer service, especially considering how most other companies are very difficult to get in contact with, they give very little info and are generally unhelpful.

These guys are helpful.

Total Weeb
United States
4 months using the app
DSers replied April 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 29, 2024

JULLY from DSER explained why my dser wasn't connected to my aliexpress. Jully investigated that i was connected to the wrong aliexpress account and was very patient with me. Excellent support team!

Cherry Label
Australia
3 months using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 15, 2020

Very good app . Bulk ordering never being easier..and its free keep up the good work developers A+++

TrendyDeals.org
Greece
Almost 5 years using the app
Edited June 15, 2024

Blanca saved my life ! I have a lot of issues with many orders that I need to ship very fast. She answered to all my questions and i could easily fix all the issues. She is very reactive and professionnal. Thank you Blanca! ;)

Cuisine-Pratique
United States
Almost 5 years using the app
May 22, 2024

Jully did a great job at explaining what i was struggling with. Great customer service!

Zenfusion
United States
9 days using the app
DSers replied May 26, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Tive um ótimo atendimento e foi sanado meu problema.

NW E-COMMERCE
Brazil
About 2 months using the app
DSers replied May 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

L'agent était rapide, efficace et très réactif, il m'a appris quelque chose de très important que je ne savais pas, vraiment, je suis très contente du service que Isla m'a rendu. vraiment merci a lui

Empire du charme et beauté
Canada
7 months using the app
DSers replied April 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Great support Lucy is the best!

Doggo store
United States
DSers replied May 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team