Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

June 12, 2023

SANDY WAS SO HELPFUL AND AMAZING. really showed me step by step process on how to fix my problem
Thank u so much SANDY

LuxAwayCo
Australia
Over 1 year using the app
DSers replied June 12, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 16, 2023

I'm thrilled with the outstanding service provided by Olivia at Dsers. Her professionalism and expertise in connecting my new store were remarkable. Olivia's clear guidance and swift resolution of issues made the process seamless. Kudos to her for delivering top-notch customer service.

Lumaro
United States
2 days using the app
DSers replied November 19, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2023

Awesome support!! As a newbie, I ran into an issue at the get go. Did not have to wait much on messenger to get support. Thanks Holly for the help!

Zengvo Home
United States
5 months using the app
DSers replied October 3, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited July 6, 2023

Amazing experience with DSers support due to Minnie's help! They helped me solve the problem that was entirely my fault within minutes and had everything cleared up in a friendly and professional manner, 10/10 service!

DriftXpert
United States
5 months using the app
DSers replied July 6, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 8, 2023

Precisei de apoio com um problema de configuração na plataforma e prontamente tive um atendimento. Muito obrigado Isak pelo apoio no atendimento, foi diretamente no problema e solucionou com agilidade.

Casa & Conforto
Brazil
4 months using the app
DSers replied December 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Great Customer support, I would like to thank Ms. Blanca for her amazing and super quick support

My Store
United Arab Emirates
3 months using the app
DSers replied October 30, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 30, 2023

Wendy is great, solved my problem within minutes! Highly recommend using Dsers. Automate your dropshipping store - this is one of the best apps

Seraphin
Australia
6 months using the app
DSers replied July 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

Excelente atendimento. Resolveu meu problema de forma ágil.

cadizbrasil
Brazil
1 day using the app
DSers replied March 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2023

This is a great platform for e commerce, they make everything so smooth and easy, from moving your products to your store, to fulfilling your orders, so great...
The customer service(Cynthia) is top notch, so fast in response and she has a lot patience and explains everything smoothly...AM VERY SATISFIED WITH YOUR ASSISTANCE CYNTHIA, YOU DESERVE A PROMOTION AND A GIFT...

OTULUXE™
United States
About 2 months using the app
DSers replied October 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 17, 2023

I am new to this and this was my first order. I went into panic mode!! Sylvia was great!! Sylvia was kind, quick, detailed and reassuring!! I really like that she took a screen shot to help me, as I am not a techy type of person. Thanks, again!!

Furry Friends Closet
United States
8 months using the app
DSers replied July 19, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team