Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 18, 2023

Great app. The best one for dropshipping easily. And great service if you need help! Thanks Selena !

Gode Toi
France
About 1 year using the app
DSers replied July 19, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2023

Desde que comecei a usar o suporte desta plataforma , tem sido de uma ajuda de extrema importância para o meu aprendizado nesse início do Market Digital. E hoje eu verdadeiramente pude constatar nesse último atendimento foi fora do comum pela dedicação da atendente Irene que se mostrou muito atenciosa em sanar todas as minhas dúvidas de forma otimizada. Só tenho que agradecer pelo seu atendimento!s

LojaBrumar
Brazil
About 1 month using the app
DSers replied October 11, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 8, 2023

Jully has great customer service, very patient and assisted all of my enquiries.

Head x Heart
New Zealand
About 2 months using the app
DSers replied October 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 18, 2023

Raphael, was a great help, friendly and he took time to find solutions for my problems. Now everything is working correctly thanks to him!

Tensii™
Canada
12 months using the app
DSers replied April 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 13, 2023

Really helpfull person, got all the information i needed to work on my webshop! Thank you for the fast support!

eeona
Sweden
5 months using the app
DSers replied July 16, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2023

I was saved by Myra today, she was magic and she taught me a lot of things for the next time. You are an angel Myra and I am super happy with your super professional service, I 'll give you a hundred stars and I recommand you

tchanel
Canada
5 months using the app
DSers replied June 28, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 13, 2023

Zoe was great and an ideal assistant to me. I loved communicating with her! Appreciate all the in point questions and the fast resolution of my enquiry

Fumée
Greece
4 days using the app
DSers replied October 15, 2023


Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 21, 2024

Hola buenas tardes, de momento tengo problemas con mi cuenta, estaba funcionando bien y ahora no me deja trabajar

Plan A Solucion
Argentina
3 days using the app
DSers replied January 22, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

September 11, 2023

Love to work with DSers Team. replied within seconds and the problem was resolved in a few sentences. I can only recommend!

Kidzool
Germany
About 2 months using the app
DSers replied September 13, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2023

Very supportive and resolve my problems

Fitteches
Australia
About 1 month using the app
DSers replied November 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team