Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

June 6, 2023

Kylie was of great help to me today, she was attentive, friendly, and goes above and beyond to help her customers. She is willing to listen to any concerns and is quick to provide solutions. Great service and a positive attitude, this makes every interaction a pleasant experience!

Solaris Trimmer
United States
3 months using the app
DSers replied June 6, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 24, 2023

Very fast and problem solving help with questions about DSers. Many thanks to Lucy for the good service!

deinschuhland
Germany
7 months using the app
DSers replied April 24, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 21, 2023

lucy was on time and awesome . helped very easily and correctly. i would recommend lucy anytime. thx

KourtneyLanez
United States
4 months using the app
DSers replied July 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 2, 2023

I was very satisfied with the support. I asked a question and after 5 minutes my problem was solution

Ateny Life
United Kingdom
8 months using the app
DSers replied June 4, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Via est une personne super, elle m'a aidé du début a la fin et a résolu tout mes problèmes, je suis ravi

LightBelt®
France
About 1 month using the app
DSers replied October 30, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Srta. Irene da Equipe de Suporte foi muito eficiente e eficaz em seu atendimento. Demonstrou excelente conhecimento para a solução dos problemas apresentados. Está de parabéns, continue assim!

MRM Store
Brazil
DSers replied February 25, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 26, 2024

Very good app, Adele support service is incredible, she explains it in an enlightening way

Muff Baby
Brazil
DSers replied February 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 1, 2023

Jessica helped me sort out a lot of problems with he Dsers to Aliexpress connection.

Thanks so much

Zaru
Canada
11 months using the app
DSers replied April 2, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 25, 2023

Great support!!! 5 stars to Sylvia!

NOMADEX
Lithuania
3 months using the app
DSers replied September 26, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 11, 2024

Very Helpful and amazing service by "Chrissy".

Tech Trove
United Kingdom
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team