Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 5, 2024

Very helpful and considering

Beauty Paradise
Australia
29 days using the app
DSers replied May 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 29, 2022

I had issues with my account and Krystal was amazing she resolved my issues. Provided screenshots I was able to follow her instructions very well best service I ever had thank you so much for providing perfect service!!!!

DARRAHS HALL
United States
Over 2 years using the app
DSers replied July 31, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 28, 2023

I have found DSers-AliExpress very helpful in sorting out my issues. They were prompt, knowledgeable and courteous.

Mila's Cove
Australia
Over 2 years using the app
DSers replied July 31, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 27, 2022

I love the application, I use it for both my stores. The customer service is perfect, Olivia helped me out extremely fast fixing some issues I had about some orders. Thank you so much. ❤

Bubble Light
United Kingdom
Over 2 years using the app
DSers replied June 28, 2022

Hi,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2021

Great fast customer service and friendly help, great app too use it on a few sites I have ..................

Cycolinks
United Kingdom
Over 2 years using the app
DSers replied September 6, 2021

Hi Cycolinks,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

Wendy gave us great support, thank you

Universal Star
United States
9 months using the app
DSers replied March 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Sylvia was really helpful when I reached for support :) Good costumer support def

Montfash
United Kingdom
Over 2 years using the app
DSers replied December 20, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

excellent service helped me in everything I hope to always have such quality service

THEPUCHYFASHIONSTORE
United States
9 months using the app
DSers replied March 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 4, 2024

Good and clear website. Very good support when setting up your shop for the first time. Help with the connection between your store and Aliexpress

officeofinspiration
Switzerland
About 1 month using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2023

I love this app! Easy to manage. I had some difficulties and the online chat was prompt and fast. Irene from online chat really helped me with this problem. thank you so much

Mayubeautify
United States
Over 2 years using the app
DSers replied October 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team