Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 22, 2021

Lena was very helpful. She immediately provided us with a solution to the problem we are facing. Very happy with her service. Thank you so much!

Gallivant Gear
United States
Over 2 years using the app
DSers replied November 23, 2021

Hi Gallivant Gear,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2021

Have been using DSERs since I started with Shopify and it's great. I also upgraded to the paid version for bundeling and it really makes it easy. Support is super fast, have been talking to Sebastian and he got everything set up for me nice and easy.
Thanks for your service

Adorie Official
Austria
Over 2 years using the app
DSers replied October 18, 2021

Hi Adorie Official,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 27, 2021

I talked to Niki, and she said that gonna solve my little problem with dsers prices on orders. Niki was very friendly!

Scolatta
Brazil
Over 2 years using the app
DSers replied May 30, 2021

Hi Scolatta,

We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited October 2, 2021

This service is hands-down the best app on Shopify. First, the pricing is dirt cheap, like crazy inexpensive. Second, the customer service is fast, knowledgeable, and thorough. They respond through FB messenger usually within a minute or two. I don't know how this can be so good. My last rep - Levi was super helpful. Lastly, product listings and order numbers blow the doors off other DS apps. I don't normally leave reviews, but this is nuts.

Soft Speak
United States
Over 2 years using the app
DSers replied October 11, 2021

Hi Soft Speak,

We really appreciate your review of our App and customer service. We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited February 2, 2021

Sensational app, I like it a lot, I've worked with others but this app has all the support I need, I like it a lot because I always have support in the chat, I only have to set the service hours due to the time difference, but whenever I get service my problem is solved most of the time. today I was attended by the attendant jesse and I was very well attended. It solved my problem.

Mesva Store
Brazil
Over 2 years using the app
DSers replied February 2, 2021

Hi Mesva Store,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. Our goal at DSers is to help every user in any way we can so the customer service team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2019

Can't say dsers is perfect. UI needs to be improved. But let's face the fact. It saves me hours of work. New tech? Cool

Owlcase
Hong Kong SAR
Over 2 years using the app
June 3, 2024

Muy buen servicio de atención al cliente con Sherry, muy eficiente y amable.

KIONNO
Spain
1 day using the app
DSers replied June 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2021

Catherine, an excellent chat attendant, helped me figure out the problem and solve it quickly. And then she helped me find another supplier on Ali

Rosa Glamour
Brazil
Over 2 years using the app
DSers replied September 8, 2021

Hi Rosa Glamour,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2022

Muito bom!! Atendimento super rápido, atendeu quando tive duvidas. App completo e não falha na sincronização com Ali e Shopify

Kallos
Brazil
Over 2 years using the app
November 24, 2021

Atendimento muito prestativo e rápido, parabéns pelo atendimento, gostei muito e sei que posso contar sempre que for preciso

Resallve
Brazil
Over 2 years using the app
DSers replied November 24, 2021

Hi Resallve,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team