Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 19, 2023

O Atendimento da Emma, foi perfeito e muito rápido, incrivel.

Atomic
Brazil
25 days using the app
DSers replied November 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 15, 2023

Zoe's exceptional support and expertise have left me completely impressed and grateful. I was facing a perplexing technical issue with the DSers app, which was causing a lot of frustration and hindering my productivity. However, Zoe's assistance turned out to be an absolute game-changer. From the moment I reached out, Zoe displayed an impressive level of knowledge and professionalism and helped me solve the issue promptly.

QVIDI
Cyprus
11 months using the app
DSers replied June 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited July 11, 2023

Sylvia helped me with my issue solved in no time best support worker out clear instructions and resolves issue fast and very nice to work with

777CASESTORE
United States
4 months using the app
DSers replied July 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2023

Tony, he was very cordial and helped me a lot, he was attentive and offered me all the help I needed,
thank you very much

Loja virtual
Brazil
10 months using the app
DSers replied June 19, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2023

very good service ! thank you for your kindness and your help :) not long to wait and very helpfull

HOME STORY
France
10 months using the app
DSers replied June 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 3, 2023

Lucy very good service and support
thank you so much .

I was left with a problem. I lost 30 minutes to find him. but in the end Ms. Mehriban Lucy helped me solve this problem in a very short time, thank you dear Lucy

Mittoon
United Kingdom
5 months using the app
DSers replied June 4, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 4, 2023

Fast, clear, kind got the helpin less than five mn, and the problem was solved in less thant 5 mn also :)

Meowlo
France
8 months using the app
DSers replied May 4, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 3, 2023

Sylvia helped me on their online chat service, very kind and straight to the subject, easy and calm and i solved all my issues in a matter of minutes. 5 star

Pet Environment
Israel
2 months using the app
DSers replied August 6, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 7, 2023

Great service and efficient. Got received by Blanca, very kind and helped me a lot with my struggle. 10/10. Service

Exquisitely Hers
United Kingdom
About 1 month using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2023

Alice help me with my issue!

Clumbi
Italy
3 months using the app
DSers replied October 18, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team