Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 27, 2024

Wendy gave us great support, thank you

Universal Star
United States
9 months using the app
DSers replied March 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Sylvia was really helpful when I reached for support :) Good costumer support def

Montfash
United Kingdom
Over 2 years using the app
DSers replied December 20, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Wonderfull. The team and Cynthia were very helpfull.
My demand was treated quicly and fast.
Thank you very much

Rire de Bébé
United States
About 1 year using the app
DSers replied March 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 4, 2024

Good and clear website. Very good support when setting up your shop for the first time. Help with the connection between your store and Aliexpress

officeofinspiration
Switzerland
About 1 month using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2023

I love this app! Easy to manage. I had some difficulties and the online chat was prompt and fast. Irene from online chat really helped me with this problem. thank you so much

Mayubeautify
United States
Over 2 years using the app
DSers replied October 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 30, 2024

I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!

Fabs Beachwear
United States
8 months using the app
DSers replied April 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 22, 2024

I had a problem with my order and contacted support and was connected to Chrissy who helped me answer all my questions. I highly recommend this app!

Smart Shoelaces
Poland
3 months using the app
DSers replied April 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2021

Great app. Smooth integration with Aliexpress. Saves me a lot of time sorting and importing variants and customer service is always there to help.

Dog Savant
United States
Over 2 years using the app
DSers replied October 31, 2021

Hi Dog Savant,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2019

I was looking for a better app to fullfil my orders and DSers is excatly what I was looking for. No need to pay a VA anymore either so it also saves you a lot of money! Would recommend everyone to use it.

LustyLion
Netherlands
Over 2 years using the app
January 4, 2023

Joy is very good and helpful. Able to solve problems, gave positive vibes. Highly recommend this staff.

UNDAUNTED
Hong Kong SAR
Over 2 years using the app
DSers replied January 4, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team