Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 1, 2024

I want to thank the Dsers team for their excellent customer service, with a special thanks to Raphael who assisted me very well and resolved my issue instantly.

Shopra
Brazil
About 1 month using the app
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Great App and Sandy was a huge help with all my questions and had a great answer for every one of them Thanks so much , Art

House Of Maddog LLC
United States
8 months using the app
DSers replied April 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 27, 2023

Cynthia was a great help! I was completely lost in how to ship my order and find another supplier for the product. She helped guide me in everything and made sure my order was shipped out! Great customer service!

Love for Dogs
Canada
Over 2 years using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Excellent customer service

Psyked
Canada
3 months using the app
DSers replied April 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited July 22, 2022

merci à Colins pour son professionalisme, a repondu à mes attentes, merci pour votre gentillesse, et votre aide. répond rapidement, bonne experience..........................................

Charles Caron
France
Over 2 years using the app
April 18, 2024

Grazie a Jully, mi ha aiutato molto

Jostore
Italy
3 months using the app
DSers replied April 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 5, 2022

A chaque questions posées, une réponse, un service agréable et réactif. Encore merci, je recommande vivement DSERS!

Audio Métronome
France
Over 2 years using the app
June 29, 2021

Your customer support,Meena, has provided a very good service, patient and explained everything in quite detail. I appreciate her help. She is quite helpful. Thanks

Kakas-collection
Hong Kong SAR
Over 2 years using the app
DSers replied June 29, 2021

Hi Kakas-collection,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

January 20, 2020

I love using DSERS it is a very good app and helps me save a lot of time when it comes to bulk orders.It is very easy to install and use and I am recommending it to everyone .Thanks

Genesis Charm
United States
Over 2 years using the app
July 5, 2021

The best app for fulfill orders with aliexpress. very complete and easy to use. Support team is really helpful, Ruby solved all my questions

WANDERFUL
United States
Over 2 years using the app
DSers replied July 5, 2021

Hi WANDERFUL,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team