Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 10, 2022

As a new dropshipper, I needed someone to take me through step by step. Jessica did this with patience and helpful screenshots.

thepetsall
United States
Over 2 years using the app
DSers replied July 10, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited February 8, 2021

Customer service is amazing with quick responses and solutions to all my issues. I dealt with Zephyr

Retro Gamer Stop
Canada
Over 2 years using the app
DSers replied February 8, 2021

Hi Retro Gamer Stop,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. Zephyr and other members of the team are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 5, 2024

I had a issue but Sally she help me a lot and very quick responding.

Kmr94
Netherlands
7 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 8, 2021

Meena was fantastic. I'm new to all of this and she was great just asking good questions and getting me thru everything step by step!

theheadbeam.com
United States
Over 2 years using the app
DSers replied October 8, 2021

Hi theheadbeam.com,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 10, 2022

I'm making the transition over from Oberlo and have to say it's been pretty seamless. I needed help mapping some variants and got stuck in a loop (which is easy to do). I honestly thought it would take a long time to hear back via email but I had an answer in 5 minutes. And I've been hitting them up a bunch! Thanks to Zoe and Rena!

Blingdropz
United States
Over 2 years using the app
DSers replied August 10, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Muito obrigada Aimee pelo carinho e atendimento. Você me ajudou bastante.

Fran Imperial
Brazil
About 2 years using the app
DSers replied January 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2023

Thank you Isak for responding so quickly and efficiently. It is really nice that Help is available when you need it.

INFINITE LINX FASHION
United States
Over 2 years using the app
DSers replied June 1, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 9, 2021

Very useful app. The support service is also very reactive and helpful. Thanks Catalina for your fast response!

concocton
Canada
Over 2 years using the app
May 14, 2022

Kiki was very helpful in taking some time to help me. I was unable to get all of my questions answered from the help and thankfully they have 24/7/ service. They answered me on the chat quickly and helped fast. Thanks.

Jewelry Sessions
United States
Over 2 years using the app
Edited November 8, 2024

Gloria responded quickly, she was very professional and helpful.Great customer support ! A polite and a true professional.

SkgWatches
United States
Over 2 years using the app