Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 23, 2023

Excelente aplicación... Además te ayudan 24 / 7 todos los días y a cualquier horario para cualquier pregunta o solucionar problemas. Hoy fui atendida por Nephele y de verdad excelente, me ayudó a solucionar un inmenso problema que tenía, con mucha paciencia, muchas gracias!

Zona Store Chile
Chile
6 months using the app
DSers replied October 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 25, 2023

It is an awesome and easy experience to use their 24/7 customer support, thank you Lucas for your help!

BioPetric
United States
11 months using the app
DSers replied June 28, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2023

Wendy was very quick in her response and was very helpful, would highly recommend!

The Syng Store
Ireland
3 months using the app
DSers replied November 5, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Spoke to Jully today needing some help, Jully managed to fix the issues I had with no trouble very happy with the service

The Deep Deep Blue supplies
United Kingdom
12 months using the app
DSers replied July 12, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 9, 2023

Tiffany was so much help when I couldn't login to my account! Im new to Dropshipping and forgot my password. While the automated reset password wasn't working for me, Tiffany saved the day within minutes!

My Store
United States
27 days using the app
DSers replied September 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 16, 2023

Yesterday I had a little problem. Big thanks to 7/24 support. I didn't know his/her name but she is a master at her work. Thank you for the 7/24 support ‍

mydemons
United Kingdom
2 months using the app
DSers replied August 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 5, 2023

I had the best service from Olivia....I honestly just liked the way she understood my problem and came up with a solution....she is so sweet

My Store
South Africa
7 months using the app
DSers replied May 5, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2023

Very good and instant customer service from (Lennon)

Poket Shaver
Spain
About 2 months using the app
DSers replied October 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 3, 2023

Jenny assisted me with the issue I was having in my Dsers account being unbound to my aliexpress account. She helped me to successfully fix the issue so that I can get my orders out. She was clear and concise in her directions.

CrystalCrystina
United States
4 months using the app
DSers replied July 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2023

i got very helpful and fast responses from the team and especially Sherry who came to my aid a few times alreadt

PawPalace
Israel
7 days using the app
DSers replied October 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team