Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

October 26, 2023

Great App for Aliexpress Dropshipping. Sylvia helped me a lot with issues i had.

Alert Guard
Israel
3 months using the app
DSers replied October 28, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 3, 2023

Lucy very good service and support
thank you so much .

I was left with a problem. I lost 30 minutes to find him. but in the end Ms. Mehriban Lucy helped me solve this problem in a very short time, thank you dear Lucy

Mittoon
United Kingdom
5 months using the app
DSers replied June 4, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 27, 2023

Very good supporting from Lennon. I appreciate it!

Trendy Paw
Vietnam
3 months using the app
DSers replied October 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 15, 2023

Zoe's exceptional support and expertise have left me completely impressed and grateful. I was facing a perplexing technical issue with the DSers app, which was causing a lot of frustration and hindering my productivity. However, Zoe's assistance turned out to be an absolute game-changer. From the moment I reached out, Zoe displayed an impressive level of knowledge and professionalism and helped me solve the issue promptly.

QVIDI
Cyprus
11 months using the app
DSers replied June 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2024

très efficace

Gelivana
France
4 days using the app
DSers replied February 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2023

Nephele is best customer service representative from Dsers i have come across. Very patient and very knowledgeable. He walked me through entire process by sharing screenshots .

Anirvi
United States
6 months using the app
DSers replied August 23, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 14, 2023

Amity from the DSers team was very helpful with any queries I had!

MOCA HOME GADGETS
United Kingdom
5 months using the app
DSers replied October 15, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 19, 2023

Tony, he was very cordial and helped me a lot, he was attentive and offered me all the help I needed,
thank you very much

Loja virtual
Brazil
10 months using the app
DSers replied June 19, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2023

Ralla was very helpful and very quick to respond! Answered my questions and showed be something I didn't know! 100% happy with them!

Leilani Bridal
United States
5 months using the app
DSers replied September 11, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 20, 2023

I had some problems with a order and the attendent Holly help me a lot. Thank you for your help, Holly.

Sweet Caty
Brazil
About 1 year using the app
DSers replied July 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team