Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

October 12, 2023

Expert service, knowledgeable and took the time to explain things to me, thank you

Fitness Flavor
United Kingdom
6 months using the app
DSers replied October 15, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2023

Wendy helped me on a back end issue and fixed my headache almost immediately. She observed and understood the problem and directed me to fix it. With Service like that, ill be keeping my business here.

Vybez
United States
5 days using the app
DSers replied October 6, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 13, 2023

Really helpfull person, got all the information i needed to work on my webshop! Thank you for the fast support!

eeona
Sweden
5 months using the app
DSers replied July 16, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 9, 2023

Olivia has been amazing, she took the time to help and she found the solution !
Thanks again to her

NINANERE
France
8 months using the app
DSers replied July 9, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 24, 2023

Excelente suporte, Wendy foi muito gentil e paciente comigo. Melhor suporte que já tive, muito grata!! super recomendo.

Florestarmentes
Brazil
4 months using the app
DSers replied October 25, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 5, 2024

Very good application, easy to use, enthusiastic customer care staff

ModishMarvel
United Kingdom
DSers replied May 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited June 13, 2023

Great Service,
Thank you Lucy for your kind support and your fast response through the messenger app.

Amazing Team, they are ready any time to help, Thank you Serein!
Thank you again Lucy for your technical support.

Maven Moda
United Kingdom
3 months using the app
DSers replied May 15, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited October 14, 2023

I had the pleasure of interacting with Blanca and Amity from the DSers support team, and I couldn't be more satisfied with her assistance. Blanca and Amity's responsiveness and professionalism are top-notch. She consistently goes above and beyond to ensure that I fully understand and resolve any issues I encounter while using DSers. Her dedication to customer satisfaction is truly commendable, and I'm grateful for her support,,

FuzziFyPets
Italy
3 months using the app
DSers replied October 15, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 19, 2023

Thanks to Olivia for her responsiveness, she solved my problem in 2 minutes. The dsers after-sales service is really top-notch, well done!

Azurilo | Le paradis des bonnes affaires
France
6 months using the app
DSers replied August 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2024

J'ai reçu l'aide de" SHERRY " Qui m'a répondu très rapidement, cette personne étais aimable et gentille, ces explication été claire et précises.
Je recommande sans problèmes.

Doggy mode
France
About 2 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team