Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its user-friendly interface and extensive features, including bulk order processing, robust inventory management, and real-time order tracking. The app is praised for its full automation, streamlining operations from order processing to inventory management. Merchants appreciate the ease of importing and editing products. Exceptional customer support is also highlighted, with representatives known for their promptness, knowledge, and willingness to go the extra mile. It's seen as a reliable and efficient solution for anyone in the dropshipping space.

January 26, 2023

jenny was perfect thks !! for the help and the time you gave me to solve my problem was very fast !!

MyOsama
France
8 months using the app
DSers replied January 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 14, 2023

j avais un problème avec mes commandes et immediatement par le chat en live mia et ses collegues ont su m aiguiller vers les bonnes procédures
maintenant tout fonctionne!!
un grand merci à l'équipe!!

Musticarestore
France
4 months using the app
DSers replied June 14, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 3, 2022

I had an issue with getting my orders to fullfill and Nephele from the support team was very helpful will walking me through the process on getting my account back on track!!1

Sports Goods Guru
United States
About 2 months using the app
DSers replied December 4, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2023

I was confused about some but Irene helped me a lot and I greatly appreciate her so much. She was very friendly and professional. I would recommend her alot ⭐️⭐️⭐️⭐️⭐️

QuickHolder
United States
3 months using the app
DSers replied January 8, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 28, 2023

I am so impressed with the service that I receive every time I contact DSers! Their service is top-notch. Tonight Tracy helped me so much!!! Thank you!))

Puffy Eye Patches
United States
6 months using the app
DSers replied February 1, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 5, 2023

I worked with Joy on a situation I was having with my account. Joy was nothing short of perfect! rate 10/10

Cloudnine Office Supply
United States
3 months using the app
DSers replied January 5, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 15, 2023

I had a issue with payments and Bella helped me. Very attencious and cool person, thank you Bella...

Best Variedades
Brazil
10 months using the app
DSers replied January 15, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 13, 2023

Emma was fast to respond and deal with a mistake I had made. Highly recommend and very professional!

Let's Play First
United Kingdom
5 months using the app
DSers replied March 14, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited February 22, 2023

Thanks Zoe for your support! You have cleared all my questions and concerns about synchronizing shipping/Tracking from Ali to Shopify.

emnisadresses
United States
9 months using the app
DSers replied February 26, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 4, 2023

Great app! DSERS also have great support! Jenny in support is great and helped me a lot with any issues I had setting up my products.

MyMuslimDecor
Australia
3 months using the app
DSers replied March 6, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team