Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 25, 2023

Very handy, especially for when you have a small budget! And the support is very helpful and accurate, I got help from Chris and the issue was solved in a matter of minutes! Thanks so much!

TheLighterWarehouse
Belgium
2 months using the app
DSers replied April 26, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 20, 2023

merci neva !!!

Kazlux.Store
France
5 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 17, 2023

I had a fantastic experience with the support person ( Irene ) at DSers. Their expertise and dedication to providing exceptional service truly impressed me. They were incredibly knowledgeable about the DSers platform and were able to address all of my questions and concerns promptly and efficiently. Their communication was clear and concise, making it easy for me to understand and follow their instructions. Moreover, their friendly and patient demeanor made the entire support experience pleasant and stress-free. I highly recommend the DSers support person for their outstanding assistance and commitment to customer satisfaction.
thank you so much Irene

ClicknShop4less
United States
About 2 months using the app
DSers replied July 19, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2023

Excellent customer service from Lily... detailed information and very helpful. Thank for your patience Lily. God bless!!

New Millennium Fashion
Namibia
6 months using the app
DSers replied October 22, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 14, 2023

Thanks for your help Raphael i appreciate so much we did it fast and easy to clear the problems have good day Dsers support

Denkbuy
Germany
5 months using the app
DSers replied July 16, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 17, 2023

Very good <3

Grace Love Art
Vietnam
About 2 months using the app
DSers replied November 19, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2023

Lena helped me today. She was quick, efficient and solved my problem in a matter of minutes! Thank you, Lena!

Covermeinsocks
United States
7 months using the app
DSers replied August 24, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 7, 2023

I had a quick query regarding SKU changes and received very helpful and clear advice via customer service from Neva. Thanks

Object + Abode
United Kingdom
5 months using the app
DSers replied June 8, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 16, 2023

Yesterday I had a little problem. Big thanks to 7/24 support. I didn't know his/her name but she is a master at her work. Thank you for the 7/24 support ‍

mydemons
United Kingdom
2 months using the app
DSers replied August 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 25, 2023

Had a great experience talking with Sylvia. Helped out alot

Nestly
Australia
12 days using the app
DSers replied October 26, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team