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Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its seamless integration with platforms like Shopify, WooCommerce, and AliExpress. They appreciate its user-friendly interface, bulk order processing, robust inventory management, and real-time order tracking. The fully automated system allows merchants to focus on business growth. The customer support is praised for its promptness, knowledge, and availability 24/7. It's particularly beneficial for those in the dropshipping space due to its efficient order processing and inventory management.

February 13, 2023

They are amazing and their support is excellent. They gave me everything I needed and that was done by Jessica

My Devices
Saudi Arabia
3 months using the app
DSers replied February 13, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 12, 2023

Great service - I had a question regarding a payment and shipping. I have write an email to the support team. Una from the support team has responded to my email with a detailed instructions on how to solve the problem withing 10 min. I was amazed from the prompt response and over satisfied from the support.
Many thanks Una!

Maya's Best Choice
Switzerland
7 days using the app
DSers replied May 14, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2023

this is the great app I ever have.
The team are very helpful specially Lena , She is very fast in solving any issue . Thank you for her

bamboo
Saudi Arabia
5 months using the app
DSers replied April 13, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 7, 2023

Great customer service ever!!! Nephele provided me with valuable information on placing the order via Dsers. She was responsive. Thank you for your outstanding assistance. I felt valued, and I highly recommend Dsers chat support via messenger.

Wash&Fun
Romania
3 months using the app
DSers replied January 8, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 12, 2023

Raphael, from costumer support, is amazing. He solves everthing you ask him and more. Great app and great customer support. Thanks very much!

Munile Mexico
Spain
About 1 month using the app
DSers replied May 14, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 4, 2023

Thank you so much for your help. I've got a great service and my problem has been solved! Appreciate it.

4lovelypet
Canada
2 months using the app
DSers replied March 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 28, 2023

Amazing experience, I have received a first class help from Nephele today. Very satisfied.
-----------------------

ANDREA THERAN
United Kingdom
7 months using the app
DSers replied January 29, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 23, 2023

I most definitively would recommend this app to others. I am new to dropshipping (and do not know anything), and everybody at Dsers have been so patient and helpful with me (and I have had many questions per day). Recommend Myra, Lena and Ann! Thank you for great service!

AHANI shop
Finland
8 days using the app
DSers replied March 27, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 25, 2023

Great response from Chris. I've had a break through in the few conversations with the customer support service with Dser.

Premadeus
United Kingdom
8 months using the app
DSers replied March 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 14, 2023

já está aulizado e escreve isso;
DSers-AliExpress Dropshipping é incompatível no momento
Embora seja possível usar o app, ele pode não funcionar conforme o esperado se não for atualizado.
experiencia
Entre em contato com o desenvolvedor para obter assistência ou desinstale o app e encontre uma alternativa na App Store da Shopify. oque faço?

lojas Ammerican Sul
Brazil
26 days using the app
DSers replied July 16, 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

DSers team,