Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 20, 2023

fantastic service very clear with instructions for a first-time user like myself i would highly recommend this app 10/10

Maggie's Magic
Australia
3 months using the app
DSers replied July 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 7, 2023

Great service from DSers, quick response from support. They help me resolve my issue quickly. Much Appreciated!

Deriax Toys
United Kingdom
4 months using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2023

Super réatives personne! Prêt à aider! Juste du positif!

Rangement Sympa
Canada
2 months using the app
DSers replied November 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 4, 2023

A the girl called Sherry assisted me with many things, she is really very kind and professional, she is always available, thanks Sherry :)

thessentialshops
Italy
5 months using the app
DSers replied June 4, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2023

Brilliant experience :)
Thank you so much Cynthia for you help.

BamBargains
United Kingdom
3 months using the app
DSers replied October 18, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 14, 2023

everything was solved very quickly, excellent professional, I needed to change the currency and it was changed, it solved my problems

JC Tudo Online
Brazil
8 months using the app
DSers replied June 14, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 1, 2023

Well done Tracy. Great service, and the customer support is stellar, always quick to respond and very helpful with any issues whether it's their own platform or Shopify.

Imperium Global Store
Canada
About 1 month using the app
DSers replied August 4, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 29, 2023

Isak support is very helpful! It will be answered and helped as soon as possible. I am satisfied. Thank you very much.

houseum.de
Germany
About 1 year using the app
DSers replied May 2, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 3, 2023

It is so seamless to connect/migrate products from AliExpress to my store. And customer support is fast and very helpful. Definitely recommend the app!

MiniMagic
United Arab Emirates
9 months using the app
DSers replied August 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 25, 2024

Very fast and competent support from Rita. Had the pleasure to be helped by her ....an absolute gem! Very happy with her support! Solved the problem within a minute!

jwelooky
Jordan
11 months using the app
DSers replied June 4, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team