Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 21, 2024

thank you very much for the service. Olivia is amazing, helped me a lot today, she deserves at least 5 stars

המטבח
Israel
5 months using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Queria agradecer do fundo do meu coração a uma pessoa mais doque especial a QUERIDA AMAVÉL E SIMPATICA ´´VILLANELLE´´que me ajudou no momento que eu estava sem esperaça de ajuda,porque todo suporte que eu batia na porta vinha um robo chato pra me atender,mais quando pedi ajuda na dsers a VILLANELLE me atendeu como se fosse um amigo de verdade.obrigado querida voce e simplesmente um SHOWWWWWWW.
NOTA 10 PRA VOCE.

LUMIS PRESENTE OFICIAL
Brazil
3 months using the app
DSers replied May 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2024

The app is not working their servers are not functioning properly randomly. Now i get mapping error and i have 500 orders waiting to fulfilll and i cannot fulfill them cause their app is broken once again!!!!!!!!

wickedafstore
Cyprus
About 2 years using the app
DSers replied January 18, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

March 30, 2024

Rita, Rfimp and Sally did an incredible job for helping me all through my journey of an ecommercant. Very kind, very pro team.

Attelle Solution
Switzerland
5 months using the app
DSers replied March 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 30, 2024

I just want to thank Lena for chatting with me for literally 2 hours to help get things figured out, it was much appreciated and you really know your stuff! thanks!

Really Cool Stuff
United States
1 day using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2024

Today contacted Rfimp from Dsers. Very nice communication and support.
Thank you for knowing your job so good.

BrickMania
Germany
About 3 hours using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 10, 2023

Wendy was awesome with guiding me through some issues I was having! Very thorough and helpful! Very grateful for the support!

INSIGHT JEWELLERY
Australia
7 months using the app
DSers replied December 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2023

Raphael helped me a ton! I was so bombarded and all over the place with supplier and fulfillment issues and he solved everything for me without a problem! Super respectful and very quick responses, hope to get him again next time i need support!

Finger Flicker
United States
25 days using the app
DSers replied December 7, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 10, 2023

The ship was perfect when it came to support, she was excellent, she answered all my doubts, congratulations on the service

Lopes
Brazil
5 months using the app
DSers replied December 11, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 7, 2023

Thank you Irene. She was so helpful. Really appreciated . She has full of knowledge that what she doing, also very patient. I'm new to this. I'm so glad that they have 24/7 messenger.

KiddoPage
Australia
About 2 months using the app
DSers replied December 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team