Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 23, 2023

Excelente aplicación... Además te ayudan 24 / 7 todos los días y a cualquier horario para cualquier pregunta o solucionar problemas. Hoy fui atendida por Nephele y de verdad excelente, me ayudó a solucionar un inmenso problema que tenía, con mucha paciencia, muchas gracias!

Zona Store Chile
Chile
6 months using the app
DSers replied October 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 27, 2023

I must tell you that Sherry is an asset to your company. She has outstanding knowledge about products. In addition, her communication skills are excellent, and she always goes above and beyond to ensure customer satisfaction. Sherry's positive attitude and dedication make her a valuable member of your team. 

Little Buzz
New Zealand
8 months using the app
DSers replied June 28, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2023

Love to work with DSers Team. replied within seconds and the problem was resolved in a few sentences. I can only recommend!

Kidzool
Germany
About 2 months using the app
DSers replied September 13, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 20, 2023

fantastic service very clear with instructions for a first-time user like myself i would highly recommend this app 10/10

Maggie's Magic
Australia
3 months using the app
DSers replied July 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 9, 2023

This is a 5 star because Olivia from the support team saved my day by helping me with issues I had behind the scenes. She was very patient and informative and could not appreciate her anymore!

Pureellex
United States
4 months using the app
DSers replied June 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 6, 2023

Excellent service, especially Irene helped me solve my problem. I request them to Make standard shipping fast by any way from 4 to 9 working days for uk and usa, that will really help.

Ornate Outlet Ltd
United Kingdom
About 1 month using the app
DSers replied July 6, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2023

I have just started using DSers. I had some queries and went to live chat. It's amazing experience with Lily as she explained me all points in detail. Really happy about their support and hope I will score some good business with them.

AM AY Mega Store
Australia
About 4 hours using the app
DSers replied October 26, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 6, 2023

Wendy is a professional person, very patient and well informed. I hope all your staff is like WENDYi!!!
Thank you so much

AUTO ONLINE EU
Albania
6 months using the app
DSers replied September 7, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 2, 2023

I am grateful for the service provided by Rena, who very attentively guided me about the reported problem and helped with the correction. grateful!

Authentic Alpha Style
Brazil
About 1 year using the app
DSers replied May 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 25, 2023

Faced with difficulty. Not figured out how to publish a product in the store. Contacted support. They politely showed everything. Within a minute my problem was solved. Nice to deal with.

Shuzidenomad
Indonesia
4 months using the app
DSers replied April 26, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team