Reviews (30,398)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 3, 2024

very good live chat, quickly answer and very friendly), my problem was decided for a few minutes

Culinary Innovation
Ireland
About 2 months using the app
DSers replied February 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 5, 2024

Cynthia Helped me fulfill my order! Thanks a lot for the help. Fast service.

CarGiz
Germany
6 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 22, 2024

Very useful to be able to talk to someone instantly if any issues arise, i spoke with Isak who helped me instantly to resolve my issue. Thank you Isak for your 5* Service

My Cosy Cub
United Kingdom
About 2 months using the app
December 5, 2023

Great replacement for Oberlo. Makes Dropshipping that much easier

Emma and Lily from DSers are the best.

Orientalrun
United States
Almost 2 years using the app
DSers replied December 7, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 30, 2024

Irene helped me very well with a clear explanation, top service!

HydroForce
Netherlands
About 1 year using the app
DSers replied January 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Stellar Service by Chrissy at Dser-AliExpress! Chrissy at Dser-AliExpress delivers top-notch service and products! What sets Chrissy apart is her dedication to customers. She's responsive, professional, and attentive to detail, Chrissy is your go-to. Highly recommended!

NewMarket Enterprise
United States
About 1 year using the app
DSers replied February 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 17, 2024

The app is very useful and they have a great customer support. I had a question and started a live chat, in less than a minute Adele was there to help me and answered all my questions very efficiently. Very recommend!

homentica
Israel
About 1 month using the app
DSers replied March 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 8, 2024

Olivia provided exceptional customer service when I encountered issues with a product. She swiftly and efficiently resolved the problem, demonstrating professionalism and dedication throughout. Her proactive approach and clear communication made the process smooth and hassle-free. Thanks to Olivia's assistance, the issue was resolved, and I'm truly grateful for her outstanding support.

GlamWaves
Switzerland
About 2 months using the app
DSers replied February 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 17, 2024

Great service and most important- Quick!

Thanks a lot David and Holly

PETSON
Israel
5 months using the app
DSers replied February 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 30, 2024

good service

VERSA SCENT
New Zealand
5 months using the app
DSers replied June 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team