Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 8, 2023

Clary from DSers team was really fast with his reply and fixed my problem right away.
Thanks

MeowPets-store
Poland
About 2 months using the app
DSers replied September 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 13, 2023

Really enjoy this app since the beginning, great support I love it

Fidonimo
Singapore
3 months using the app
DSers replied September 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 8, 2023

Truly excellent customer care... A special thanks goes to Cynthia, who was able to guide me step by step to solve my problem, great job!

Rely Store
Italy
7 months using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 25, 2023

Suporte muito prestativo :)

Bbroom
Brazil
5 days using the app
DSers replied November 26, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2023

Agent Ralla was very quick to resolve my issue, thank you so much Ralla, you've helped me a lot.

NovoDecor
Italy
4 months using the app
DSers replied September 6, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 10, 2023

today i had a wonderful experience where Arwen helped me alot in connecting my aliexpress account to my dsers account ! Thank you Arwen!

Cartoodle
United Arab Emirates
6 months using the app
DSers replied September 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2023

everything was solved very quickly, excellent professional, I needed to change the currency and it was changed, it solved my problems

JC Tudo Online
Brazil
8 months using the app
DSers replied June 14, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2023

Super réatives personne! Prêt à aider! Juste du positif!

Rangement Sympa
Canada
2 months using the app
DSers replied November 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 4, 2023

A the girl called Sherry assisted me with many things, she is really very kind and professional, she is always available, thanks Sherry :)

thessentialshops
Italy
5 months using the app
DSers replied June 4, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 29, 2023

Isak support is very helpful! It will be answered and helped as soon as possible. I am satisfied. Thank you very much.

houseum.de
Germany
About 1 year using the app
DSers replied May 2, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team