Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 18, 2023

Fast and great support. Special thanks to Olivia from Dsers team.

ShopSly
India
2 months using the app
DSers replied October 19, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Wendy has been very helpful to me and helped me with any issues I had. The app is great too. Highly recommended.

Nakama
Netherlands
8 months using the app
DSers replied August 1, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 20, 2023

great app with great support
easy to use
save time instead of search products on aliexpress .
have baisc plan

zDRESS ROOM
United Arab Emirates
3 months using the app
DSers replied June 20, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 7, 2024

Myra

Gracias por una atención cálida y comprensiva. Felicitaciones a ella.

OOW
Chile
1 day using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 3, 2023

Minnie was amazing! she was super quick replying and sorted everything out straight away. Really appreciate her help!

TheCooshie
Australia
About 2 months using the app
DSers replied August 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2023

A atendente foi maravilhosa e paciente com minha dúvida, pois é minha primeira venda. Estou muito feliz e agradecida. Boa tarde.

Magazine Flor
Brazil
8 months using the app
DSers replied November 5, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2023

It was great, & in no time assistant by Una.
Much appreciated by the fast help service.

Saja Kaizen
Canada
19 days using the app
DSers replied October 16, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 27, 2023

My agent was awesome and pretty much explained how it all works on the backend without me asking. Most I already knew but she definitely filled in the blanks.

Holistic Beautyz
United States
2 months using the app
DSers replied June 28, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 24, 2023

Villanelle was extremely helpful! She answered my questions quickly and concisely. I was beyond surprised when she followed up later in the day to let me know that the issue I was having had been resolved. I am extremely happy with DSers!

OUT OF THE BLUE
United States
About 2 months using the app
DSers replied April 24, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2023

Great app, great customer service always happy to help and they make sure that they do everything within their power to resolve the problem. I am always happy with the service they provide.

healthfun
United Kingdom
About 1 month using the app
DSers replied May 22, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team