Reviews (30,397)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 3, 2024

very great support from alicia! fast and easy. i highly recommend dsers for sure!! very nice job, keep it up dear team!

Lumyleash
Switzerland
About 2 months using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Ralla was so helpful and clarified the information I needed. She was truly helpful and patient.

InspiroChef
United States
6 months using the app
DSers replied April 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 21, 2024

I was having trouble with managing my subscriptions and chatted with Chrissy. She was very patient and helpful. Thanks again for the help.

My Store
Canada
3 months using the app
DSers replied February 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 2, 2024

I was assisted by Myra, excellent service, very competent and professional, the resolution was of great quality and fast, 1000 points for the team.

Ancoravendas
Brazil
4 months using the app
DSers replied March 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 10, 2024

24/7 support is superb! Blanca is super helpful and was patient with my inquiries. She waited until i resolved my issue.Awesome!

YourShopLah
Singapore
22 days using the app
DSers replied May 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 11, 2024

Very very helpful on solving all my inquieries

HeartForSneakers
United States
Over 1 year using the app
DSers replied April 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Vivian is super patient and helpful and professional, she helped me with my issues done perfectly, thank you so much Vivian!

Flowblossom
Hong Kong SAR
3 months using the app
DSers replied March 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Isak, excelente servicio

RoyalGasper
Chile
3 months using the app
DSers replied October 15, 2024



Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 29, 2024

Aimee was great in resolving my issue with finding how to contact the seller to expedite the shipping on my order.

Shakti88
United States
2 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 17, 2023

Olivia was fantastic. She looked into and was able to present us with a solution to our issue. Thank you, Olivia.

Gamer's Outpost Online Store
United States
6 months using the app
DSers replied December 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team