Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its seamless integration with platforms like Shopify, WooCommerce, and AliExpress. They appreciate its user-friendly interface, bulk order processing, robust inventory management, and real-time order tracking. The fully automated system allows merchants to focus on business growth. The customer support is praised for its promptness, knowledge, and availability 24/7. It's particularly beneficial for those in the dropshipping space due to its efficient order processing and inventory management.

January 2, 2023

Great Customer Service - Neva Helped me with a few issues with an order I was having. <3

ThatSoulGlo

That Soul Glo
United States
6 months using the app
DSers replied January 2, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 13, 2023

Needed help with pushing through product and Nephele was very quick to answer and gave advice on what to do. Very efficient! Thanks Nephele!

Your Shiny Clothes
Ireland
2 months using the app
DSers replied March 14, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 30, 2023

I am new to Drop shipping. I am glade that i work with Dsers. Very easy to undertand and helpful support.

Shape.Nize
United Kingdom
6 months using the app
DSers replied May 2, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2023

Great service team, every issue I've had they have been quick in assisting and fixing.
I would highly recommend!

GetYourGear
United States
4 months using the app
DSers replied January 15, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2023

amazing interaction with joy, she was fast,effiicient and very helpful and answered all my questions,i definately recommend reaching out if ever in doubt of anything love the app

My Store
Australia
5 months using the app
DSers replied January 15, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2023

Easy to work with, works good and have a really great support, very fast and helpfull to solve all your issues.

MemoryChain
Canada
5 months using the app
DSers replied January 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 9, 2023

Great service. Krystal helped me a lot, problem has been solved immediately ! Thank you for your precious time

Nanybag
France
3 months using the app
DSers replied January 9, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2023

Isak helped me with an issue. He was responsive and to the point. And of course courteous and helpful.

6th Sense
United States
3 months using the app
DSers replied May 2, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 28, 2023

Dsers is a very good application to manage AliExpress orders. Villanelle helped me via Messenger, thank you.

La Toile Française
France
8 months using the app
DSers replied March 1, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 1, 2023

Had some issues and went straight to support for some assistance, Joy was a great help and was able to walk me through the issue and how to fix it step by step!

Kanine Club
United States
About 1 month using the app
DSers replied February 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team