Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 7, 2023

thank to Selena she was super helpfull great client support love u Selena. You make my day, fast service

Citrus Pets | Accessoires & Jouets pour chiens et chats
France
8 months using the app
DSers replied June 8, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 15, 2023

App is incredibly useful. Shoutout to Irene who provided amazing customer service quickly & efficiently, thank you!

TravelStash
United Kingdom
2 days using the app
DSers replied October 16, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 3, 2023

DSers customer service is the best! Neva assisted me and helped me through everything step by step. I absolutely love how quick she responded and the patients she had with answering all my questions. I am excited to start my DSers journey!

Cross Link
South Africa
3 months using the app
DSers replied June 4, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 24, 2023

Shoutout to Via! for helping me with some small issues. Made my experience with Dsers easy and better.

CuddleGlows
United States
4 months using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 16, 2023

they are so kind and professional. awsome experience

tattooforus
Brazil
11 months using the app
DSers replied September 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 18, 2023

Customer service ON POINT. Shout out to Isak, incredibly helpful!

Olilight
Germany
4 months using the app
DSers replied September 20, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2023

I am just getting started dropshipping and Wendy has been so helpful in helping me navigate everything! I love DSers!

My Store
United States
25 days using the app
DSers replied September 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2023

5 star customer service from Raphael. I would give 4 stars for lack of a few features in DS'ers, like automatic fulfilment, etc, but Raphael's service warrants 5 stars so you get 5.

Water Glock™ by Hydro Fun
United States
About 1 month using the app
DSers replied June 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2023

Hello, I'm Brazilian and I needed a lot of help with the configuration of some products because I'm new to dropshipping and "Bruna" helped me in an extraordinary way, my sincere thanks

Mont Lar
Brazil
5 months using the app
DSers replied May 2, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Zoe was really helpful both fulfilling my order and helping me refresh since it wasn't working on my behalf :D

DustAway
Denmark
3 months using the app
DSers replied September 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team