Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 31, 2023

Via helped me out and was very fast and quick with the solution! :) She was super kind the entire time.

Urban Grailed
United States
3 months using the app
DSers replied August 2, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 13, 2023

Really helpful service from SHERRY was quick to respond and got to the issue and solved within minutes. excellent customer service.

NESECTSY
United Kingdom
About 2 months using the app
DSers replied August 15, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 22, 2023

Great app, great customer service always happy to help and they make sure that they do everything within their power to resolve the problem. I am always happy with the service they provide.

healthfun
United Kingdom
About 1 month using the app
DSers replied May 22, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2023

great app with great support
easy to use
save time instead of search products on aliexpress .
have baisc plan

zDRESS ROOM
United Arab Emirates
3 months using the app
DSers replied June 20, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 18, 2023

I have been using this application for a long time, I use it on several sites. It has no analogues in terms of convenience and technical support.

Aesthetic Room
United States
About 2 months using the app
DSers replied July 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 30, 2023

Isak was really good, attentive and quick to solve my doubts and correct my mistakes with the orders that were pending.
He walked me through the entire process and took the time to even exchange products for me.

Millenzi
Chile
6 months using the app
DSers replied July 3, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 6, 2023

Sherry was super helpful and helped me with everything i needed

LMH Figure Store
Vietnam
4 months using the app
DSers replied September 7, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 26, 2023

Very good customer service I highly recommend using DSers as your app. When I had a problem, I reached out and the service was very friendly and efficient

Pet Love
Canada
3 months using the app
DSers replied July 31, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2023

I received excellent customer service from Sandy at Dsers. She effectively resolved my issues, making my experience outstanding. Thank you, Sandy!

AllureLux Emporium
United Kingdom
2 days using the app
DSers replied October 22, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 27, 2023

My agent was awesome and pretty much explained how it all works on the backend without me asking. Most I already knew but she definitely filled in the blanks.

Holistic Beautyz
United States
2 months using the app
DSers replied June 28, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team