Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

July 7, 2023

Isak helped me a lot to modify an order on shopify + DSER + aliexpress. I understand more the system now thank you

LUMIPRATIQUE
France
About 2 months using the app
DSers replied July 9, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 1, 2023

Really happy with the app and supports quick and really good Im really glad i got this app 100% would recommend this to anyone

GYMSHOPSHOCK
United Kingdom
4 months using the app
DSers replied August 4, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 24, 2023

Thank-you Olivia for your help, you explained all the steps so well that even I (a self-confessed computer dunce) could follow along! You saved me!

Huriya Swimwear
Australia
4 months using the app
DSers replied September 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 7, 2023

Lucia was very helpful, and answered my questions to satisfaction.

MyEverythingProjector
Denmark
5 days using the app
DSers replied December 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 17, 2023

Chris was so very helpful to me and answered all my questions. I love the quick response time and the knowledgeable staff. Sure makes my job a lot easier!

Carolina's Beaches
United States
4 months using the app
DSers replied May 18, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 12, 2023

i wish i could give 10 stars.. very fast and helpful replys. thank you for your help i really appreciate it.

New Turbo Sound
Germany
About 2 months using the app
DSers replied July 13, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 23, 2023

Excellent customer service from Alice!! He helped clarify many questions I had regarding about the shipping information thank you very much!

Stems Trends
United States
3 months using the app
DSers replied August 25, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 7, 2023

I had a quick query regarding SKU changes and received very helpful and clear advice via customer service from Neva. Thanks

Object + Abode
United Kingdom
5 months using the app
DSers replied June 8, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 28, 2023

Irene did a nice job! and it was very quick that she attended to me extremely satisfied, note 100

La Boutique das Madames
Brazil
11 months using the app
DSers replied August 31, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2023

App incrível, suporte muito espetacular... Recomendo

Sale Sara
Brazil
3 months using the app
DSers replied November 21, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team