Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 9, 2024

I had an issue & Wendys service was great. able to help me quickly & she was kind & patient.

STORE-IN
Germany
3 months using the app
DSers replied February 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 27, 2024

Thank you for Alicia service, as she managed to solve my problem quickly!
excellent support!

SolidLine
Poland
About 1 year using the app
DSers replied January 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Big thumbs up for DSers! Sandy was a great advisor, quick and giving good solutions. Made my Shopify life way easier!

Halosphere
France
21 days using the app
DSers replied March 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 17, 2024

Lily from Dser support was quick, efficient and friendly assisting me in troubleshooting an issue I had. It was complex and she handled it very professionally and fast.

Serein Trek
Canada
7 months using the app
DSers replied February 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2023

Fixing my work was made easier by Alice's impressive work. Her dedication and high professionalism clearly lead to impressive results. I am grateful to her for her wonderful help)

HomeTrends
Ukraine
5 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited May 3, 2024

Great service with a lot of attention supporting me. Holly was very attentive, quick and knowledgeable.
I highly recommend

HERMART
United States
16 days using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 29, 2024

Dser has an amazing support team especially Eden who helped me to solve my issue, she is so fast and active. Thanks a lot for your kind support.

Olaless
United Arab Emirates
About 1 month using the app
DSers replied January 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited September 3, 2024

Rin assisted me, and the service was excellent—quick, practical, and precise. I highly recommend using DSers.

iGlobal
Australia
9 months using the app
DSers replied March 12, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Very happy with VIvan! Gives great & immediate help!

VotigueBags
Germany
2 months using the app
DSers replied April 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 14, 2024

person was very helpful.

debbiesadventures
United States
About 1 year using the app
DSers replied May 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team