Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 7, 2021

I had a link problem with Dsers, I contacted the chatbot this evening and I entered in conversation less than 2mn later with Meena! Great help in real time! Meena was very professional and solved my problem in no time! 5 stars without hesitation!

Bell'mira©
France
Over 2 years using the app
DSers replied March 7, 2021

Hi Bell'mira©,

We will let our customer team know that you had a great experience with them, especially with Meena. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 1, 2022

Excelente suporte do Eden, resolveu o meu problema muito rápido. ajudou me imenso em um problema de erro do Dsers

company
Portugal
Over 2 years using the app
DSers replied August 2, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 6, 2024

Vivian answered my questions and solved my issues effectively. Thanks for your exceptional support.

Clackoo
Hong Kong SAR
6 months using the app
DSers replied April 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 21, 2024

I was struggling so much till I spoke to Sandy, she was clear and efficient and resolved my query so quickly. She went above and beyond to ensure i understood everything, great service really recommend, 10/10.

Cozy Paws
United Kingdom
3 months using the app
DSers replied April 22, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 18, 2021

Very useful app and support is very quick. I really recommend this app because it helps me to handle all the orders very fast.

Luc de Brillor
France
Over 2 years using the app
February 22, 2022

I've been using this app for a long time and I'm happy with everything! This is the best app of its kind, if you are into dropshipping this is the app for you! Thanks a lot to technical support operator Tang who answered all my questions!

Shoptery
United States
Over 2 years using the app
DSers replied February 22, 2022

Hi Shoptery,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 28, 2023

Myra helped a lot with my first shopify order that i was struggling with.

Thethic One Stop
United States
About 2 years using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 7, 2024

"Lennon helped me with every step. I am new at this and it is a learning process for me and i just want to say that i have got a lot of help from Lennon and he guided me through the process of how to process and learn ship, just you can see everything that Lennon have taught me and showed me. He is outstanding and he and i just want to say thank you for your help, I could not of not done this without you!.

spoilyourpetstore
United States
About 1 year using the app
DSers replied March 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2021

Great app, makes it easy to work with orders. Support responds instantly, solved all my problems. I give the maximum rating.

bestohome.com
Russia
Over 2 years using the app
DSers replied March 11, 2021

Hi bestohome.com,

We are happy that all your problems were solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 9, 2021

I needed help on fulfilling orders with DSers and their customer support team helped me promptly and patiently, very friendly as well and solved the problem for me very quick. Definitely recommend! A good tool plus good service.

The Urban Deluxe
United States
Over 2 years using the app
DSers replied January 10, 2021

Hi The Urban Deluxe,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to be responsive and helpful to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team