Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 17, 2023

Neva is so helpful but overall dsers are 24/7 it’s so great to get their support. From order full full ent to checking they’re available always especially for nervous startups they make it seem easy right through out

Ms Entrepreneur
Australia
27 days using the app
DSers replied July 19, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2023

Muito satisfeito com o suporte prestado pela Senhorita chamada (Serein ) muito prestativa e educada.
Me ajudou de forma rápida e efetiva , me orientando de forma clara e concreta. Não tenho palavras para agradecer pois , é minha primeira venda e tive um pouco de medo e muita dificuldade, mais a Serein além de me ajudar me deixou bem tranquilo.

Muito obgd a Serein e a toda Dsers .

JCEC
Brazil
5 months using the app
DSers replied October 17, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 21, 2023

lucy was on time and awesome . helped very easily and correctly. i would recommend lucy anytime. thx

KourtneyLanez
United States
12 months using the app
DSers replied July 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 6, 2023

Wendy is a professional person, very patient and well informed. I hope all your staff is like WENDYi!!!
Thank you so much

AUTO ONLINE EU
Albania
6 months using the app
DSers replied September 7, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2023

It exceeded my expectation. I honestly expected the rep to give up on me be cause i was very frustrated and was super stressed and anxious as i suffer from clinical anxiety. But rep was patient and walk me thru the process. No amount of you tube videos can equate to what he taught me. 5 stars and some

ShadesOfLoveLM
United States
5 months using the app
DSers replied May 22, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2023

It is so seamless to connect/migrate products from AliExpress to my store. And customer support is fast and very helpful. Definitely recommend the app!

MiniMagic
United Arab Emirates
9 months using the app
DSers replied August 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2024

ich hatte ein Problem und habe dann DSERS bei facebook geschriben, die liebe Alice hat direkt geantwortet und mir die Zeit gegeben alles schritt für schritt zusammen zu erledigen. ich habe noch nie ein Problem so schnell gelöst und dann noch um die Uhrzeit. Vielen dank liebe Alice für deine Freundlichkeit und deine Geduld

Lybaio
Germany
About 2 hours using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 25, 2023

Sylvia helped me very fast and easily, I definitely recommend her, my problem was solved in a minute.

Silk Flair
France
4 months using the app
DSers replied August 27, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 12, 2023

Gostei muito do atendimendo,o nome da profissional que me atendeu é Holly, foi extremanente paciente, pois tenho 68 anos de idade e pouca experiencia nesta área, aprovadissima, muito obrigado Holly.

ShopRinaldi
Brazil
30 minutes using the app
DSers replied December 13, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 1, 2023

Sehr sehr guter Support der Service von Emma war der hammer, schnelle Antwortzeit und ging direkt auf das Problem auf. Sehr gute App und ein wirklicher toller Support, bis jetzt der beste Support den man bekommen kann!

SenpaiSama
Germany
3 months using the app
DSers replied November 2, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team