Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

December 11, 2023

KRYSTAL top top !!

LYNA™
France
About 1 year using the app
DSers replied December 12, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2023

Ralla molto soddisfacente utilissima nella mia assistenza grazie

Angipets
Italy
3 months using the app
DSers replied November 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 25, 2023

It is an awesome and easy experience to use their 24/7 customer support, thank you Lucas for your help!

BioPetric
United States
11 months using the app
DSers replied June 28, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2023

gracia was extremely helpfull when i has questions and asked through the tech support on the dsers websit

INTELLISCALE
United States
About 2 months using the app
DSers replied October 4, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 3, 2023

Very fast and quick solution. Thanks a lot for the guidance to Olivia, I appreciate it! That saved 8 orders that day!

Ekuno
Germany
8 months using the app
DSers replied June 4, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 23, 2023

J'ai eu un excellent soutient de la par de WENDY !
Elle a réussis à m aide en peu de temps très efficace et personne à l écoute. Très appréciable !

C&G Sport
France
3 months using the app
DSers replied November 26, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 21, 2023

I was not sure that I was set up correctly on DSers side and Lucy was great in assisting me and walking me through all my questions and concerns.

KING HOLIDAY ENTERPRISES LLC
United States
9 months using the app
DSers replied July 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 16, 2023

Arwen at customer support was very helpful, I definitely recommend contacting support if you are experiencing any troubles.

MagicMug
United Arab Emirates
5 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Spoke to Jully today needing some help, Jully managed to fix the issues I had with no trouble very happy with the service

The Deep Deep Blue supplies
United Kingdom
12 months using the app
DSers replied July 12, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 30, 2023

They help me import my product into Shopify, it was so easy. Sylvia from the dsers team help me!

SpookyLedMask
United States
About 1 month using the app
DSers replied October 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team