Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 18, 2023

BOA NOITE !
QUERO DEIXAR MEU AGRADECIMENTO PARA A ATENDENTE CLARY, QUE TEVE PACIENCIA EM ME ORIENTAR E RESOLVER MINHA DIFICULDADE COM A PLATAFORMA. SUPER ATENCIOSA E RESOLUTIVA.
MUITO OBRIGADO PELO ATENDIMENTO - FIQUEI FELIZ E MUITO SATISFEITO.
GRATIDÃO !!

DENNE STORE
Brazil
5 months using the app
DSers replied September 20, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2023

Atendente UNA muito prática e rápida, gostei!!

Golden Lions Store
Brazil
8 months using the app
DSers replied October 25, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Isak was very helpful and his response was really fast. He directly solved my request and was so professional

Custowize
Lebanon
Over 1 year using the app
DSers replied May 21, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2023

Bruna helped solve my "user error" issue very quickly for my first order fulfillment! Very happy with the communication!

Lux Heels
United States
3 months using the app
DSers replied June 5, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 17, 2023

Awesome experience with Nephele! Made sign-up super easy!

Look forward to reporting any issues in the future.

PolloCo
Australia
3 months using the app
DSers replied April 18, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2023

Great CS! Very helpful with everything. Also wonderful knowledge on all system and how to explain perfectly to help navigate

Jewelry Hideaway Nook
United States
3 months using the app
DSers replied July 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 19, 2023

This was my first time placing and making an order payment. I had the pleasure to have Lena helping me, she was so Helpful and polite, she walk me through all the steps or issues. She was quick and knowledgeable.
Thank You LENA for the great support!

Tekk Depot Store 2022
Canada
4 months using the app
DSers replied April 19, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 28, 2023

Atendimento rápido muito atenciosa, resolveu o meu problema muito obrigada "Jully"

By Ynnove
Brazil
2 months using the app
DSers replied October 30, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 27, 2023

Great support, Sherry helped me out with some questions! Really glad for the support and the fast support !

atendencia
Portugal
9 months using the app
DSers replied May 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 30, 2023

Thank you Isak for a job well done!
5 stars!!

My Store
Germany
17 days using the app
DSers replied October 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team