Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 21, 2023

Sandy was absolutely helpful, she sent me screenshots to follow along steps which made the process much easier and quicker.

Fllare
United Kingdom
1 day using the app
DSers replied October 23, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

The service is great, I was assisted by Irene who was a great help and got my problem solved within minutes.

Based.Speakers
South Africa
4 months using the app
DSers replied July 13, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2023

Customer service is right on point. Sandy help me today with inventory questions and was extremely helpful and knowledgeable. Thank you Sandy for your help!

Top Brands World
United States
About 2 months using the app
DSers replied August 13, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 11, 2023

DSers is great!! 24x7 support can rapidly fix any issue, Sandy helped me out with ease! Highly recommend it

Softest Slippers
United States
About 1 month using the app
DSers replied August 13, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 5, 2023

Amazing service! Love to keep on working with DSers they are amazing and I love to continue our business together.

#1 BEST ICE MAKERS
United States
About 2 months using the app
DSers replied July 6, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 31, 2023

Gostaria de agradecer imensamente a atendente Alice, pela sua cordialidadde e excelente atendimento, que resolveu rapidamente um pequeno problema que tive. O Dsers é o melhor aplicativo de processamento de pedidos, principalmente pela eficiência e cordialidade de seus atendentes do suporte.

Encanto Decorações
Brazil
2 months using the app
DSers replied November 2, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 19, 2023

Olivia gave me the best, easiest and fastest help to resolve my problem! Would recommend! Thank you!

Omis Shop
Norway
8 months using the app
DSers replied August 20, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 10, 2023

I thought I was having a sign in issue but come to find out I was trying to enter DSERS outside of my Shopify account so I got help from Bruna who answered my plea for help immediately and that’s how I found out I was not in my Shopify DSERS account. Thank you so much for your quick response Bruna and helping fix my error!!

Mindy’s Bitz & Pieces
United States
19 days using the app
DSers replied June 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 27, 2023

Great support, Sherry helped me out with some questions! Really glad for the support and the fast support !

atendencia
Portugal
9 months using the app
DSers replied May 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 5, 2023

Thank you for help, Una was very profesional and helpful. 5 stars for help.
Even when my qestions was not precision she anyway find way to help me.

AltHome
Poland
3 months using the app
DSers replied July 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team