Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its user-friendly interface and extensive features, including bulk order processing, robust inventory management, and real-time order tracking. The app is praised for its full automation, streamlining operations from order processing to inventory management. Merchants appreciate the ease of importing and editing products. Exceptional customer support is also highlighted, with representatives known for their promptness, knowledge, and willingness to go the extra mile. It's seen as a reliable and efficient solution for anyone in the dropshipping space.

March 9, 2023

Raphael really helped me allot, provided me with all the answers I needed, even additional ones!!!!!!!

UCBeautyy
United States
About 2 months using the app
DSers replied March 10, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 13, 2023

Raphael was a big help in getting the pricing set up. this is my first drop shipping store and in no time had me back on track. very clear instructions and right to the point.

Clement General Store
United States
12 days using the app
DSers replied February 13, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 1, 2022

Amazing customer service when helping me with my issue! Extremely happy to help and very responsive.

RiseOrb
United Kingdom
3 months using the app
DSers replied December 1, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 24, 2023

Amazing support ! Ann helped me solve my problem really easily and fast. I contacted Dsers via messenger and got a reply after 2 mins. I really recommend to use the support if you have any questions, they have a 24/7 support.

Radiant rituals
France
25 days using the app
DSers replied February 26, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 14, 2023

Great app, great customer support!
I totally recommend to use to this app if you want to start a new business!

Slinky Lingerie
Vietnam
2 months using the app
DSers replied March 14, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2023

Thank you so much Villanelle for your quick and specific response so helpfull!Am satisfied got my answers!

AURA BIDA
Canada
6 months using the app
DSers replied March 17, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 20, 2023

Amazing Customer Service and special shoutout to Barrett I contacted them for the first time and they were truly amazing in solving my problem in LESS than 5 minutes !! I recommend this more than anything else to use !!

Anything You Want Today
Canada
17 days using the app
DSers replied February 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 29, 2022

Thanks a lot to Nephele for quickly coming to help and resolve my issue without any problems. She´s an amazing supporter.

NoTomorrow
Poland
2 months using the app
DSers replied December 30, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 14, 2023

it was such an nice expreience with this app i was struck in one of the issue and it solves the issue in just secs trusted and reliable app

EEGLOS
United Kingdom
4 months using the app
DSers replied March 14, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 19, 2023

As a new seller, I highly appreciate the enthusiastic support from Dser's support team in assisting sellers to solve arising issues. I recommend using their services

Lamial
Vietnam
2 months using the app
DSers replied March 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team