Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 5, 2023

Bruna helped solve my "user error" issue very quickly for my first order fulfillment! Very happy with the communication!

Lux Heels
United States
3 months using the app
DSers replied June 5, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 18, 2024

a Emma foi atenciosa =]

Melhor Casa e Jardim
Brazil
7 days using the app
DSers replied March 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2023

Neva is amazing. She helped me with my issues about shipping. She provided quick and reliable service. This is the best online customer I had. DSers should have more Neva like customer service.

Home of Alegre
Australia
2 months using the app
DSers replied April 22, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 27, 2023

Great support, Sherry helped me out with some questions! Really glad for the support and the fast support !

atendencia
Portugal
9 months using the app
DSers replied May 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 26, 2023

great job help me understand the order process very well withiut any misunderstandings. would highly recommend

HappyFind
United States
About 2 months using the app
DSers replied April 26, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 30, 2023

Arwen helped me a lot answering all my questions and showing me how to do it. He really gave me an special attention.

Basic Lab
Mexico
3 months using the app
DSers replied September 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 25, 2023

Awesome Tool, Awesome People

Arwen helped solve all my questions quickly and professionally during my support chat session

I look forward to leveraging DSers services to rapidly scale my ecom adventure

Recreational Lifters
Canada
About 1 month using the app
DSers replied July 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 5, 2023

Thank you for help, Una was very profesional and helpful. 5 stars for help.
Even when my qestions was not precision she anyway find way to help me.

AltHome
Poland
3 months using the app
DSers replied July 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Gostaria de expressar meu elogio ao profissional Eden.

Ele demonstrou um comprometimento excepcional em atender às minhas dúvidas e preocupações de maneira eficiente.

Sua dedicação merece ser destacada com uma nota 10. Parabenizo a Dsers por contar com profissionais tão competentes como ele em sua equipe.

TIA SHOP STORE
Brazil
3 months using the app
DSers replied December 20, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

The service is great, I was assisted by Irene who was a great help and got my problem solved within minutes.

Based.Speakers
South Africa
4 months using the app
DSers replied July 13, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team