Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

May 11, 2023

When I experienced issues with order fulfilment, I reached out to the customer support team. Maye and Minnie were both incredibly helpful and provided excellent customer service.

HOUSE OF GREAT DEALS
United States
8 months using the app
DSers replied May 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 29, 2023

Thank you Sherry for the amazing service and patience. I was quite lost because I just started Aliexpress Dropshipping and you've been able to help me.

HydroHero
Italy
4 months using the app
DSers replied May 29, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 11, 2023

I had a few questions about getting my store set up and reaching out to suppliers. I spoke with Ann at chat and she was super helpful! Really grateful that she was able to answer all of my questions in a timely manner.

Elderberry Court
United States
3 months using the app
DSers replied May 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2023

Atendimento rápido e objetivo, agradeço pela atenção

Valioso Esportes
Brazil
25 days using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2023

I had a very good experience with the support team with by the way helped me fixing my problem. Very fast and supportive team!!

Tomoko
Brazil
4 months using the app
DSers replied July 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2023

great support and nice service is very helpful and kind, i would prefer them and would support them as well

carateque
Germany
5 months using the app
DSers replied July 26, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 4, 2023

Thanks Spike! Your guidance on setting up my orders was invaluable. Appreciate your time and expertise immensely.

3i King
United States
11 months using the app
DSers replied August 6, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 20, 2023

Good and fast support! It's great!

Home-Spot™ Store
Spain
3 months using the app
DSers replied October 22, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 28, 2023

Thank you so much Eden. DSer is amazing because of support like Eden, patient, precise, kind and compassionate.

You cannot go wrong with them :)

Sexypharmacy
Canada
8 months using the app
DSers replied May 29, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 23, 2023

had problems with mapping, the support halped me in a minute, really good

SHKODO™
Lithuania
About 1 year using the app
DSers replied September 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team