Reviews (29,851)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

January 29, 2024

I would really like to thank the attendant Sally, she was really the help I needed. He treated me very well, explained all the details step by step. I was really impressed by your goodwill. Thank you very much.

Ferliv
Brazil
About 2 months using the app
DSers replied January 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 20, 2024

Je souhaite partager mon expérience très positive avec Isak. Sa réponse rapide et son efficacité dans la résolution de mon problème ont été remarquables. En plus de sa compétence technique, j'ai grandement apprécié son professionnalisme et sa courtoisie. Son assistance a été indispensable et a grandement contribué à la résolution de la situation. Isac incarne les valeurs d'excellence et de service client exemplaire. Je recommande vivement ses services à quiconque recherche une assistance de qualité.

WideShopp
France
7 months using the app
DSers replied May 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 12, 2024

I had an issue with my in-house products being forwarded to DSers, and I logged into support though messenger and was pleasantly surprised by Via's understanding of my issue. A few quick chat bubbles later and my issue is quickly resolved! Thanks again Via!

Higher Quality Tea
United States
19 days using the app
DSers replied February 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 2, 2024

excelente servicio

Shamyx
Chile
About 2 months using the app
DSers replied July 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Chrissy thank you for your help!!!

LE GARAGE CHIC
Luxembourg
December 16, 2023

Awesome customer service. Well clearly explain and support. Thank you so much.

Lillie
New Zealand
About 2 years using the app
DSers replied December 17, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 19, 2024

Thank you Alicia for your help with the problem. DSers has really Good costumer service.

Kokoflow
Canada
About 2 months using the app
DSers replied March 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 17, 2023

Amazing support, amazing service, easy and effective.
Cynthia at support was very kind and helpful.

Vellusare
United Kingdom
6 months using the app
DSers replied December 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 26, 2024

I had a payment problem, contacted support, Vivian helped me solve it almost immediately!

No1 Ideas Store
Vietnam
About 1 month using the app
DSers replied March 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 12, 2024

Sandy was great and gave quick service

MOON AND STAR JEWELLERY
United Kingdom
22 days using the app
DSers replied May 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team